Sees Management

Sees Management

·10 days ago

Asc clinical manager

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Location

onsite, Knoxville, TN, United States

Commitment

Full Time

Level

Lead / Manager

Required skills

Microsoft

Job Description

Who We Are

At AVP SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.

Our Mission

To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.

Why Join Us?

  • Paid Training & Career Development
  • Growth & Advancement Opportunities
  • Supportive Team Environment
  • Competitive Benefits Package
  • Tuition Reimbursement Opportunities
  • Employee Eyewear Discounts
  • Referral Bonus Program
  • Make a Meaningful Difference Every Day

About the Role

The Clinical Manager is responsible for overseeing the daily clinical operations of the ophthalmology practice, ensuring high-quality patient care, efficient workflow, and compliance with regulatory standards. The Clinical Manager is the clinical knowledge-based counterpart to the Practice Manager. This position collaborates with physicians, clinical staff, and administrative leadership to implement best practices, optimize operational efficiency, and enhance patient experience. The Clinical Manager is also responsible for local practice training, staff development, and ensuring adherence to clinical protocols.

What You'll Do

  • Demonstrates a clear understanding of financial and performance statements (e.g., income statements, P&L’s, payroll reports, practice management dashboards).
  • Strong knowledge and understanding of organization’s position and opportunities for improvement and/growth.
  • The ability to confront difficult situations and proactively develop practical action plans.
  • Maintains relationships with external business associates, including vendors, insurance carriers, and referring providers.
  • Proactive approach to staffing including succession planning and gap analysis to ensure operations run smoothly and with no interruption to patient care.
  • Leads and manages the clinical and front desk teams, ensuring adherence to company policies, protocols, and regulatory requirements.
  • Oversees daily clinical operations, optimizing patient flow and efficiency in coordination with providers and administrative staff.
  • Ability to influence and gain support from teammates outside of the direct reporting relationship, including doctors.
  • Maintains confidentiality of patient, staff, and company information.
  • Maintains knowledge of and follows policies, procedure, Code of Conduct, and all Federal and state rules and regulations related to the position.
  • Outstanding organization and leadership skills, including the ability to manage, motivate, and mentor.

Requirements

What You'll Bring

  • Bachelor’s degree in Nursing, Healthcare Administration, or related field; RN license preferred.
  • Minimum of 5 years of clinical experience, with at least 2 years in a supervisory or management role.
  • Strong knowledge of clinical operations, patient care standards, and healthcare regulations.
  • Proficiency in EHR systems and Microsoft Office Suite.
  • Excellent leadership, communication, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commitment to patient-centered care and continuous improvement.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Patient Experience – Understanding and anticipate the patient’s needs.
  • Proactively strives to exceed our patient’s expectations and provide ongoing education and communication.
  • Proactive- Keep others informed.
  • Analytical mind- capable of out-of-the-box thinking to solve problems.
  • Professionalism- Displaying cautious, helpful and ethical behavior.
  • Excellent Communication Skills – written & verbal.
  • Drive for Results – Strives for improving the patient experience by committing to continuous improvement.
  • Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
  • Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
  • Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
  • Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.

OWNERSHIP SKILLS:

  • Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
  • Self-awareness; understanding your learning style and personality traits.
  • Pride in one’s work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
  • Aligning job responsibilities and projects with the company’s goal and mission.
  • Pro-active measures in daily work that anticipates problems and develops solutions.

PHYSICAL REQUIREMENT:

  • Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Repetitive motion.
  • Must possess the physical, mental, and cognitive skills needed to complete essential tasks.

Benefits May Include:

  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off & Holidays
  • Life & Disability Insurance
  • Tuition Reimbursement
  • Continuing Education Support
  • Certification Sponsorship
  • Employee Eyewear Discounts
  • Referral Bonus Opportunities

Ready to Join Our Team?

If you're passionate about patient care, professional growth, and making a lasting impact, we'd love to hear from you. Apply today and help us build the future of eye care.

Additional Information:

Compliance Requirements Annual compliance training is required. Compliance with HIPAA, OSHA, and company policies is required. Background screening may be required based on position. Drug screening may be required based on position and location.

Equal Employment Opportunity AVP SEES Group is an Equal Opportunity Employer committed to fostering an inclusive workplace.

Ready to join the team?

Apply now

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