Appointment scheduling specialist

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Location

onsite, Bedford, TX, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Appointment SchedulingCustomer ServiceCommunicationPatient Pre-CertificationInsurance VerificationPatient Data CollectionTest and Procedure SchedulingReferral CoordinationMultitaskingTeamworkProfessionalismWork EthicPatient Care

Job Description

Appointment Scheduling Specialist – Ortho Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: 2008 L Don Dodson Dr., Ste 100 Bedford, TX 76021

Work hours: Full-time, 40 hours weekly, Monday through Thursday 8:00am – 5:00pm, Friday 8:00am – 2:30pm

Ortho Specialist highlights:

  • Growing clinic with strong work ethic, positive attitude, and supportive environment.
  • Fast Paced, multi provider clinic with growth and development opportunities
  • Friendly team environment with goals towards excellent patient care

Here’s What You Need

Education

  • High School Diploma or equivalent (Required)

Experience

  • 2 years related experience in healthcare environment (Highly Preferred)

Skills

  • Requires strong customer skills.
  • Good communication skills.
  • Possess a strong work ethic and a high level of professionalism.
  • A team player who handles multiple projects simultaneously in a fast paced environment.

What You Will Do

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests.
  • May collect fees such as co-pays / co-insurance.
  • Gathers insurance information and patient personal data.
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist

  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
  • Strong Unit Based Council (UBC).
  • A supportive, team environment with outstanding opportunities for growth.
  • Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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Ready to join the team?

Apply now