Applications analyst - information systems - ft days

QUALIFICATIONS

Required: Computer Science, Healthcare, or Business-related degree. Extensive job experience will be considered as possible alternative. Excellent process analysis skills. Excellent written and verbal communication skills. Excellent organizational ability. Shows strong aptitude for problem solving, troubleshooting of software applications, including the recognition of database, operating systems, and network dependencies. Ability to work in a team environment with coaching and performance evaluation given by all team members. Strong customer support skills; Ability to triage application issues affected by database, operating system, or network dependencies; Experience conducting user interviews for the purposes of requirements gathering; and Knowledge of database specific facilities and internal structure.

Preferred: Healthcare informatics support; Experience with MS Access queries or SQL queries; Basic understanding of database design and schema; Basic understanding of various operating systems; Basic understanding of network design and management; and Understanding of improved efficiencies utilizing software scripts.

TYPICAL PHYSICAL/MENTAL DEMANDS

PROGRAMMING AND SYSTEMS ANALYSIS - Requires ability to concentrate on logical problem solving in the midst of distractions. Requires periods of extended keyboarding. Requires strong skills in verbal and written communications.
TROUBLESHOOTING OF HARDWARE/SOFTWARE ISSUES - The ability to troubleshoot and resolve user needs as scheduled through the "Help" desk. Ability to lift terminals, computers, kneel below desks; quickly move to remote locations in the facilities. Ability to communicate via voice, data, and written skills is required.

ESSENTIAL JOB FUNCTIONS

• Works with the Frontline Leaders, System Users, and the Information Systems Staff in determining department needs.
• Works with other I.S. team members in developing solutions that are cost effective, efficient, and focused for the departments involved. Coordinates and facilitates the creative use of the software applications through process reengineering and utilization of standard application functionality.
• Will make the necessary contacts within the vendor community and with other healthcare facilities, in order to enhance the evolution of our software products.
• Coordinates the planning for, testing of, and implementation of periodic enhancements to the software applications and modules. Assists the end users in incorporating these changes into their workflow and procedure manuals. Works closely with the Director of I.S. in this entire process, and in the eventual move from TEST to LIVE.
• Evaluates report-writing requests. Looks for innovative ways to provide ad-hoc reporting functionality at the user’s desktop. Provides graphical views for information analysis when possible.
• Evaluates programming requests and works with I.S. Team members in developing solutions that are cost effective, efficient, and focused for the departments involved.
• Effectively uses scripting tools to enhance end user productivity, efficiency, and accuracy.
• Works with programming staff to devise, develop, and deploy required data queries in response to end user needs.
• Provides and applies quality assurance best practices for data mining/analysis services across the organization. Works with users to test and validate data integrity and accuracy.
• Works with network support staff in determining required network components to ensure data access, as well as data consistency and integrity.
• Collaborates with database administrator to ensure effective protection and integrity of data assets.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.