Service Manager

Berger Communities is hiring an Apartment Maintenance Manager for The Shoreline Apartments in Cleveland, OH. We’re looking for someone who’s hands-on, team-driven, and takes pride in delivering top-notch service every day.

In this role, you’ll be leading a skilled maintenance team, tackling challenges head-on, and keeping our community in great shape. One day you might be troubleshooting a repair, the next you’re coaching your team or finding ways to improve efficiency. If you’re a natural problem-solver who enjoys both leading and doing, you’ll thrive here.

Pay & Benefits

• $30–$34/hour, paid biweekly, plus:
• Monthly renewal bonus
• Work order completion bonuses
• $140/week on-call bonus

• Benefits kick in on the 1st of the month after just 30 days:
• Medical, dental & vision
• Flexible spending accounts
• Free short- and long-term disability insurance
• Free life insurance (with buy-up options)
• 401k with employer match

And there's more...

• Tuition assistance up to $4,000/year
• $1,000 employee referral bonus
• 15 PTO days + 1 volunteer day + paid holidays (including 2 floating holidays)
• 20% rent discount at any approved Berger community – starting on Day 1!

What You’ll Do

You’ll be the go-to person for keeping our apartment community running smoothly. That means:

• Handling service requests and repairs in apartments and buildings
• Getting empty apartments move-in ready
• Keeping the grounds, amenities, and common areas looking great
• Doing preventive maintenance and inspections
• Jumping in on snow removal and sharing on-call shifts
• Creating a great resident experience with friendly, professional service