Job Summary

The WPCC Ambulatory Secretary is the key contact for patients visiting The Women's Primary Care Center (WPCC). The incumbent greets patients, processes forms and paperwork, and handles financial arrangements. Provides secretarial support, performs extensive scheduling duties, and serves as liaison between patient and medical staff. Performs data entry, and other job-related duties.

Duties & Responsibilities

• Schedule patients for specialty clinics.
• Greets and processes patients.
• Performs discharge functions, including scheduling of return visits, referrals and tests.
• Manages patient data, charts and files.
• Serves as resource to patients and other department staff.
• Provides secretarial support to department as needed.
• Protects and preserves patient rights to confidentiality.
• Receives, sorts, reviews, and distributes mail.
• Operates standard office machines and equipment in order to efficiently perform duties.
• Performs other job-related duties as required or requested.

Requirements

High School Diploma required; Associate degree or at least two years equivalent experience in a health care environment. Must be familiar with medical office procedures and medical terminology and be proficient in use of Dictaphone. Knowledge of word processing and computer applications required; experience with medical scheduling and registration information systems preferred. Must have excellent secretarial, interpersonal and communications skills, and be proficient in the English language.

Internal Posting Period: 9/23/2026 - 10/2/2026

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.