Advanced practice nurse-clinical operations

Summary

Robley Rex Department of Veterans Affairs Medical Center, Louisville, Kentucky is currently recruiting for an Advanced Practice Nurse-Clinical Chief Operations Louisville, Kentucky.

Duties

The APN is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients. Major duties and responsibilities of the position:

1. Executive Leadership & Strategic Oversight
   • Provides leadership and accountability within Chief of Staff service line, providing oversight to the following areas: Group Practice Management, Data Analytics, Chief Health Informatics Officer, Whole Health, and Clinic Profile Managers (CPM), ensuring alignment with facility strategic goals and VISN/VA directives.
   • Integrates administrative and clinical functions across assigned areas to enhance efficiency, reduce redundancies, and support a seamless continuum of care.
   • Collaborates with service chiefs to implement data-driven strategic planning initiatives, leveraging advanced analytics to guide operational decisions, productivity management, organizational design, and patient access improvements.
   • Serves as a key contributor to the medical center's strategic and business planning processes, ensuring that assigned programs support organizational readiness, workload forecasting, and resource optimization.
2. Group Practice Management (GPM)
   • Oversees physician practice operations, panel management, and clinic flow optimization.
   • Ensures compliance with national GPM standards, productivity expectations, scheduling practices, and patient access requirements.
   • Partners with clinical leaders to develop provider practice models, staffing projections, and performance measures.
3. Data Analytics & Informatics Integration
   • Directs the Data Analytics team to support facility wide reporting, dashboards, forecasting, and decision support tools.
   • Works collaboratively with CHIO to advance informatics maturity, EHR optimization, safe use of ordering systems, and clinical decision support functions.
   • Guides the development of standardized metrics across all assigned programs to evaluate quality, access, timeliness, patient experience, and performance improvement.
4. Clinic Profile Managers (CPM)
   • This position assumes executive responsibility for Clinic Profile Manager (CPM) oversight, a key function documented as essential to clinic setup, profile design, template governance, care-delivery modalities, consult workflows, documentation trends, clinic utilization monitoring, and timely capture of performance measures.
   • CPM­led processes-such as grid design, schedule accuracy, utilization reporting, and workload capture-require aligned physician leadership to ensure that templates and operational workflows appropriately reflect clinical intent and Veteran care needs.
   • Oversees coordination across scheduling infrastructure, provider templates, modality design (face-to-face, virtual, telephone), performance measure monitoring, and compliance with VA Central Office clinic-profile directives.
5. Clinical Practice (50% FTE)
   • Maintains clinical privileges and provides direct patient care in the incumbent's specialty.
   • Models professional excellence, patient-centered communication, and clinical integrity consistent with VA standards of practice.
   • Serves as a clinical subject matter expert, mentor, and consultant for providers and trainees across the facility.
6. Human Resources & Workforce Development
   • Ensures proper hiring, onboarding, competency maintenance, performance evaluation, rewards/recognition, and professional development across assigned programs.
   • Partners with HR, labor relations, and union representatives to maintain positive labor­-management relationships.
   • Encourages continuous learning, innovation, and high-performance work systems.
7. Communication & Collaboration
   • Represents assigned programs at medical center, VISN, national workgroups, and committees.
   • Maintains open, diplomatic communication with facility leadership, affiliate institutions, Veterans Service Organizations, staff, and other stakeholders.
   • Promotes transparency, trust, and shared ownership of performance and organizational success.

VA offers a comprehensive total rewards package:

• Pay: Competitive salary, regular salary increases, potential for performance awards.
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
• Licensure: 1 full and unrestricted license from any US State or territory.
• Work Schedule: M-F, 8:00am-4:30pm.
• Telework: Ad-hoc. Virtual: This is not a virtual position.
• Relocation/Recruitment Incentives: Not authorized.
• Permanent Change of Station (PCS): Not authorized.
• Pay Schedule: NF46.

Requirements

Conditions of employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. English Language Proficiency. In accordance with 38 U.S.C. 7402(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.

Qualifications

Advanced Practice Nurse (Nurse Practitioner) Basic Requirements Education: A post-master's certificate or master's or doctoral degree as a Nurse Practitioner. (Applicants pending the completion of educational requirements may be referred and tentatively selected but may not be hired until the education requirements are met.) Must be a graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). NOTE: Foreign Education. Graduates of foreign schools of professional nursing programs, the nurse practitioner degree equivalency must be validated through an Agency recognized degree equivalency evaluation agency, such as the International Consultants of Delaware (ICD). Candidates with equivalent nurse practitioner masters or doctorate level degrees who possess current, full, active, and unrestricted registration and certification will meet the requirement of graduation from an approved school of professional nursing to warrant appointment.