Job Summary

Plan and establish training programs for admission department. Perform training needs analysis, design and conduct training programs, and conduct follow-up evaluations. Candidates must possess strong communication, technical, organizational, and team building skills. Work schedule must be flexible to accommodate all three shifts. Position is accountable to admission department director. Responsible for eight (8) hour day shift, five (5) days per week; and subject to overtime as required.

Job Responsibilities

• Plan and establish training programs based upon a needs-analysis and department objectives.
• Conduct customized training programs for personnel.
• Assist in the quality assurance program by monitoring employee performance according to performance standard.
• Manage administrative responsibilities for training classes.
• Completes assigned goals.

Experience

Minimum Required: HIM, Business Office, Registration or Insurance experience

Education

Minimum Required: associate degree or two years of college completed.

Special Skills

Minimum Required: Proficient in Microsoft Word and Excel; strong communication; organizational, technical, and team building skills