Where You’ll Work

Founded in 1950, Dignity Health - Sequoia Hospital is a 208-bed, acute care, nonprofit hospital located in Redwood City, California. Serving over 50,000 patients annually, the hospital offers a full complement of services including heart care, stroke care, and a birthing center. Additionally, Sequoia Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California

Job Summary and Responsibilities

As our Administrative Nurse, you will merge your clinical expertise with administrative excellence, driving efficiency and ensuring quality patient care coordination. Every day, you will manage administrative duties, leverage clinical knowledge for operational support, and contribute to process improvements and policy adherence in our dynamic healthcare setting. To be successful in this role, you will blend clinical proficiency with strong organizational skills, attention to detail, and a proactive approach, fostering a highly functional and patient-centered environment.

Duties and Responsibilities

• Ensures a professional and responsive atmosphere by greeting patients, visitors, staff, and physicians promptly and courteously. Refers to each individual by name when appropriate.
• Answers telephones using name and department. Screens calls appropriately and refers callers to the correct staff member, patient, department, and/or resource in a timely manner. Makes every attempt to answer phones within three rings. Monitors time individuals may be on hold and reassures them that their calls have not been forgotten. Takes clear, accurate, concise phone messages. Consistently available to answer phones. Seeks coverage when away from the work area.
• Relays messages in a timely manner, opens and delivers mail as appropriate.
• Maintains a neat and organized work environment.
• Provides clerical support within the department. Transcribes physician's orders and enters them into the computer for implementation and ancillary department follow through.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• One year medical clerical experience or successful completion of a hospital training program, upon hire and
• Successful completion of a Medical Terminology course as required/or successful completion of a Medical Terminology test, upon hire
• Registered Nurse: CA, upon hire and
• Basic Life Support - CPR, upon hire and
• Advanced Cardiac Life Support, upon hire