Abuse/Neglect Investigator

State Role Title: 49171

Hiring Range: $47,511 - $72,450

Pay Band: 4

Agency: Dept Behavioral Health/Develop

Location: Central State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/csh/

Recruitment Type: General Public - G

Job Duties

Central State Hospital (CSH) is a 277-bed Joint Commission accredited psychiatric inpatient facility located in Petersburg, Virginia. CSH has proudly been serving citizens of the Commonwealth since 1870, when we opened our doors as the first psychiatric hospital in the country dedicated to the treatment of African Americans. A new and modern CSH is currently under construction on the same property. CSH maintains the only maximum-security treatment facility in the state (111 beds). We also have 166 beds available for individuals in the community who need inpatient care, as well as individuals in the criminal justice system. We believe that treatment should be holistic and focused on the person’s individual needs, recognizing that recovery is not linear or the same for every person. Treatment modalities may include medication, evidence-based group and individual therapy, peer support, psychosocial rehabilitation, vocational training, preparation for court, and treatment for substance use.

Step into a role where your investigative skill and passion for protecting others make a real, daily impact. At Central State Hospital, we are seeking a driven Abuse/Neglect Investigator ready to champion patient rights, uncover critical truths, and strengthen a culture of safety and accountability. If you’re energized by meaningful work, thrive under pressure, and want to be part of a team that makes a difference, this is the opportunity to elevate your career and your purpose.

The ideal candidate will be someone who brings energy, precision, and purpose to every investigation. They’re a natural problem‑solver who thrives in fast‑paced environments, juggling multiple cases while maintaining impeccable organization and accuracy. Their communication skills set them apart—they write with polish, speak with confidence, and excel at gathering information through calm, compassionate, and effective interviewing. They understand trauma‑informed care, exercise excellent judgment, and uphold the highest ethical standards. With strong policy interpretation skills, tech proficiency, and proven supervisory experience, they’re ready to tackle challenging cases and help elevate safety across the hospital.

Why Work at Central State Hospital?

At Central State Hospital, you can build a rewarding public-service career while contributing to the care and recovery of individuals with complex behavioral health needs. Employees benefit from a collaborative team environment, opportunities for professional growth, and the stability of employment with the Commonwealth of Virginia. Eligible salaried employees receive a comprehensive benefits package that may include:

• Health insurance plan options
• Flexible spending accounts
• Employer-paid group life insurance
• Virginia Retirement System retirement benefits
• Voluntary deferred compensation savings
• Fourteen+ Paid holidays
• Annual leave
• Sick leave and family and personal leave
• Short-term and long-term disability benefits
• Employee Assistance Program services
• Employee wellness programs
• Employee discount programs
• Eligibility for the Public Service Loan Forgiveness Program, based on individual circumstances.

For additional information, visit the DHRM State Employee Resources webpage. Benefits and eligibility vary based on employment status and are subject to applicable Commonwealth policies and plan requirements.

Ready to Make a Difference?

Bring your skills, experience, and commitment to service to Central State Hospital. Apply today and become part of a team dedicated to supporting recovery, promoting hope, and improving lives!

Minimum Qualifications Required:

• Experience in healthcare, behavioral health, investigations, risk management, or compliance required.
• Experience conducting abuse/neglect or administrative investigations in a healthcare or institutional setting.
• Familiarity with regulatory standards (e.g., CMS, state licensing, patient rights requirements).
• Experience working with forensic or court-ordered psychiatric populations.
• Active valid Virginia Driver's License

Additional Considerations Preferred:

• Knowledge of psychiatric hospital operations and patient populations preferred.

Contact Information

Name: Human Resources

Phone: 1-804-524-7111

Email: CSHRecruitment@dbhds.virginia.gov