Overview

SEJ Services, LLC is a privately owned commercial janitorial services company operating across 9 states in the Southeast. SEJ’s culture has been nationally recognized as a Top Workplace from 2022–2026! SEJ provides cleaning services for office, medical, industrial, manufacturing, and educational facilities.

Job Skills / Requirements

Position Title: Operations Manager

Total Compensation: $60,000

General Location: Liberty, NC

Headcount Responsibility: 20-49 employees

Shift: Monday - Friday 7:00 am - 3:30 pm Every other weekend required

Success Profile

SEJ is looking for an individual who thrives in a high-energy, fast-paced environment. The right candidate brings a strong sense of ownership and accountability, experience managing hourly labor in a service-based industry, and the ability to solve problems quickly and effectively.

Key Responsibilities

• Operations: Own all daily janitorial operations across assigned accounts, ensure all services meet quality and safety expectations, conduct inspections and safety audits, and monitor inventory and supply ordering.
• Leadership: Hire, onboard, train, develop, and coach assigned employees. Manage staff performance, including discipline and terminations as needed, while building and maintaining a stable, safe, and reliable workforce.
• Customer Service: Serve as a point of contact for client leadership, including regular walkthroughs and meetings, and resolving issues quickly and professionally.
• Financial: Own labor, scheduling, payroll, supply ordering, and employee appreciation budgets.
• Growth: Identify and sell additional service opportunities (tag work) and ensure successful execution. Develop and implement process improvements to strengthen overall performance.

Qualifications

• Background & Work Authorization: Must be able to successfully complete a background check, motor vehicle record (MVR) check, and meet all hiring requirements.
• Experience: Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus.
• Leadership: Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable.
• Flexibility: Must be willing to work a full-time flexible schedule across shifts as business needs require.
• Hands-On Support: Willing and able to step into any role and perform operational tasks when needed, including trash removal, vacuuming and carpet cleaning, sweeping and mopping hard surface floors, cleaning restrooms, sanitizing high-touch surfaces, spot cleaning glass, dusting, restocking supplies, and stripping and waxing VCT.
• Safety: Commitment to maintaining a safe work environment and enforcing company safety policies, procedures, and PPE requirements.
• Communication & Technology: Strong communication skills and proficiency with basic computer and mobile systems.
• Organization: Able to manage multiple priorities with a strong sense of urgency and customer service focus.
• Physical Requirements: Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations, including standing, walking, bending, reaching, and remaining active throughout the shift.

Compensation & Benefits

Base salary depending on experience

Quarterly bonus opportunity based on personal scorecard results

Commission opportunities available for additional service sales

PTO

Medical, Dental, Vision, Life & Short/Long Term Disability Insurance

401(k)

High performers in this role will have the opportunity to grow within the Company

Access to DailyPay, allowing access to earned wages prior to payday

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, DailyPay

This is a Full-Time position 1st Shift, Weekends.