Job Summary

Provide first line support on HR issues/ processes for assigned.

Key Duties and Responsibilities

• Be the first point of contact for all HR-related enquiries for assigned function.
• Interpret and administer HR-related documentation to assigned employees e.g. employment/ promotion letters, queries, etc.
• Obtain information on scheduled trainings for assigned employees and monitor to ensure attendance.
• Receive, collate and process employee requests for annual vacation (and other requests) and participate in coordinating the application and approval process.
• Ensure the HR database is up to date and contains accurate information on employees within assigned function:
• Periodically request for bio-data information update.
• Update employee records with respect to vacation, training, promotion, exit, etc.
• Perform periodic checks to identify and resolve issues of discrepancies in employee information.
• Manage employee communication and feedback within the assigned function through company meetings, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, etc.
• Circulate relevant policy manuals to employees in the assigned function and provide clarifications as required.
• Investigate issues of non-compliance, complaints, etc and escalate to the Head of HAM & Admin for appropriate decision making and resolution.
• Participate in the disciplinary process for employees within the assigned function and develop relevant documentations.
• Manage the unit’s budget and obtain approval for expenditure as defined in the approved manual of authority.
• Develop and submit periodic reports of HR activities in the assigned function to the Head of HAM & Admin.
• Provide relevant information to other HR Department Heads (Compensation & Benefits, Organisation Development & Recruitment, and Talent Management) as required.

Key Requirements

Education and Work Experience

• Bachelors’ degree or its equivalent in Humanities or Social Sciences related discipline.
• Minimum of five (5) years relevant experience, with about two (2) years in a supervisory role.

Skills and Competencies

• Good understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
• Good understanding of employee/industrial relations, as well as an appreciation of the dynamics of the labour and employment legislations in specific country of operation.
• Sound understanding of DCP’s business operations, inter-relationships and dependencies.
• Good knowledge of techniques and methodologies for effective office-wide communications and change programs.
• Working knowledge of relevant ERP and Office support applications.
• Excellent administration and organizational skills.
• Very good problem-solving skills.
• Strong leadership and relationship management skills.
• Ability to deal with individuals in a multi-cultural environment, with varying levels of literacy.
• Excellent communication and presentation skills.
• Very good business writing skills.
• High level of professionalism and integrity.