Tariff & rate management specialist (air freight)

What You Can Expect:

Accurate tariff management and competitive pricing are critical to our business success. To support our global quotation and rate management system, we are seeking an experienced and highly motivated Tariff Management Specialist to ensure the accuracy, quality, and timely maintenance of freight rates and contracts within our tariff management systems.

The successful candidate will work closely with global, regional, and local stakeholders to maintain high-quality pricing data and to drive continuous improvement initiatives that enhance operational efficiency and customer satisfaction.

Tariff Upload & Maintenance

Upload, validate, maintain, and update ocean/air freight contracts and tariffs within different tariff management systems.

Ensure all shipping line/airline rates, surcharges, charge codes, and validity periods are accurately maintained and updated in a timely manner.

Conduct comprehensive contract or rate sheet validation to identify, investigate, and resolve discrepancies, missing information, and pricing errors.

Monitor tariff data quality and perform routine audits to ensure data integrity, consistency, and compliance with established standards.

Coordinate and communicate with contract managers and pricing teams to ensure alignment on tariff updates and contract changes.

Ensure adherence to established KPIs related to tariff uploads, data accuracy, and system maintenance.

Maintain accurate records and documentation associated with contract uploads, tariff changes, and pricing updates.

Key Performance Indicators (KPIs)

• 100% adherence to tariff upload and maintenance standards.
• Maintain a tariff data accuracy rate of ≥95.0% across all uploaded contracts, rates, surcharges, charge codes, and validity periods.
• Ensure all contract amendments, rate updates, and validity changes are processed within the agreed turnaround time.
• Minimize tariff upload errors through proactive validation and quality control checks prior to publication.
• Maintain a low rate of post-upload corrections resulting from data entry or validation errors.
• Ensure all contracts and pricing records contain accurate charge codes, rate structures, and validity periods.
• Achievement of established data quality and audit compliance targets.

What You Bring:

• Able to speak, write and read in English at a business proficiency level
• Fundamental understanding of shipping/ logistics/ freight forwarder industry (preferred)
• Excellent data entry skills with high level of accuracy
• Profound Microsoft Excel knowledge
• Professional working attitude with sense of responsibility
• Accuracy & detailed driven work ethic
• Eager to learn & adopt new technology
• Work independently and as a virtual team player (part of global team).
• Highly trainable and approachable.
• Preferably 2 years’ Experience in Logistics and pricing (operations/sales)