Main purpose of the role:

วัตถุประสงค์ของตำแหน่งงาน

Oversee product and process quality performance during mass production, lead problem‑solving initiatives, approve and verify corrective and preventive actions, sustain process capability, and drive continuous improvement to minimize defects, rework, scrap, and cost of poor quality. Ensuring that a manufacturing facility's suppliers, materials, processes, and final products are robust, on-time delivery and meet production quality.

Key accountabilities:

ขอบเขตความรับผิดชอบหลัก

• Inhouse manufacturing
• Lead daily Fast Response quality meetings to drive quality improvement actions and ensure effective communication of quality issues across relevant teams.(For AAA/BB)
• Leads and organize on problem solving activities, investigate defects or nonconformities, buy off containment, implement corrective/preventive action and verification effectiveness.
• Analyze manufacturing processes to identify improvement opportunities and lead continuous improvement initiatives to enhance process capability, product and process quality, and minimize process variation.
• Monitor key process parameters and critical characteristics. Conduct periodic process capability studies to validate long-term performance.
• Account PFMEA reviews to identify potential quality risks, define preventive actions, and monitor the effective implementation of risk mitigation plans.
• Review and update launch process control plans, and evaluate quality performance and outcomes during mass production periodically.
• Execute innovative initiatives to drive continuous improvement in process and product quality performance, strengthen quality data tracking systems, and deliver transformational improvements as assigned.
• Collaborate with SQC for incoming material issues affecting mass production and follow up corrective actions and verify effectiveness.
• Collaborate and facilitate lessons‑learned reviews with cross function teams to prevent recurrence in future processes and product.
• Lead for investigation of customer complaints or quality incidents and implement corrective actions as necessary.
• Lead and govern assigned quality projects to drive improvements in quality performance.
• Work as assigned by superior.

Outsource manufacturing (For LPN)

• Serve as the key quality contact for outsource processes during mass production, supporting SQ for supplier product and process audits.
• Regularly monitor quality performance and coordinate with SQE when MQ raises nonconformities related to supplier processes, ensuring prompt communication, timely corrective actions, and effective issue resolution.
• Lead root-cause analysis, corrective actions, and preventive actions for customer complaints/feedback related to outsource products where the defect is attributable to inhouse manufacturing processes rather than the outsource processes.

KPI’s:

ตัวชี้วัด

• Quality performance indicator (%S&R, %FPY, %TR)
• Quality Data accuracy and reliable
• Quality issue problem solving with effective result
• PSR closure rate and leadtime
• Project completion as assigned

Responsibility for Revenue/CAPEX/OPEX:

รับผิดชอบในเรื่องรายได้/ค่าใช้จ่าย

No

Key stakeholders – Internal:

บุคคล/แผนกภายในที่ต้องติดต่อ

C&S Organizations

Key Stakeholders – External:

บุคคล/แผนกภายนอกที่ต้องติดต่อ

N/A

ROLE PROFILE:

รายละเอียดงานและคุณสมบัติ

Educational background:

ระดับการศึกษา

Bachelor’s degree or Higher

Field of study:

(Preferred education)

สาขาที่จบการศึกษา

Engineer, Science or any related field

Pivotal and professional qualifications:

ประสบการณ์

Minimum 3–5 years of experience in Quality engineering or APQP. Experience in Jewelry manufacturing or related manufacturing industries

Personal Competencies:

ความสามารถส่วนบุคคล

• Experience to establish APQP, PFMEA, PCP, MSA and SPC
• Good knowledge of Quality Assurance and Quality Control
• Good communication skills, verbal, written and technical presentations
• Strong knowledge on manufacturing process.
• Ability to work collaboratively with cross-functional teams
• Ambition and ready to deal with change

Computer Skills:

ทักษะด้านคอมพิวเตอร์

Microsoft Office, Power BI, Power App, Minitab

Language Skills:

ทักษะด้านภาษา

Thai & English communication

Other Skills:

ทักษะอื่นๆ

• Personality and good as well as communication skills. To liaise with other people.
• Problem-solving skill
• Communication skill
• Critical thinking, Growth and Adaptive mindset

Travel Required:

ตำแหน่งนี้ต้องเดินทางหรือไม่

No

Comments:

ข้อมูลเพิ่มเติม

N/A