Customer Support Associate in Celje Branch (m/f)

Good financial decisions start with a good conversation and trust.

Behind every bank account, loan, or savings, there is a story. Banking is changing, and so is the way customers carry out their daily financial services.

We are looking for a person who enjoys working with people, knows how to listen to their needs, and helps them choose the simplest and most effective way to carry out banking services.

If you enjoy working with customers and want to contribute to a pleasant, modern, and user-friendly banking experience, we invite you to join our team.

What do we offer?

• Familiarization with modern banking: you will gain experience with various banking services, service channels, and digital solutions.
• Acquisition of professional knowledge: you will develop knowledge of branch operations and cash and transactional business.
• Professional onboarding and mentoring: at the beginning of your work, you will receive support in acquiring knowledge and integrating into the team.
• Knowledge and career development: professional onboarding, education, and support in developing competencies and career paths, with opportunities for advancement even outside the branch.
• Care for well-being: inclusion in health care programs, accident, and pension insurance.
• A connected team: collaboration with experienced colleagues in a professional and supportive environment.
• More than just work: numerous sports, social, and team events at the bank and banking group level.

What will your work involve?

• Ensuring effective customer handling in the branch and guidance.
• Assisting customers in using ATMs, multifunctional transactional devices, online banking, and other digital services.
• Performing cashier and transactional services.
• Carrying out operational and administrative activities of the branch.
• Managing assisted cash registers and ATMs and multifunctional transactional devices.
• Collaborating for the smooth operation of the branch and effective organization of work.
• Ensuring the correct execution of activities in accordance with internal procedures and bank rules.

Who are we looking for?

We are looking for a person who enjoys working with people, knows how to create a pleasant user experience, and understands the importance of friendly and professional customer support.

We value:

• Joy in working with customers.
• Friendly, respectful, and professional attitude.
• Developed communication skills.
• Accuracy, responsibility, and reliability.
• Willingness to learn and acquire new knowledge.
• Independence in work and a positive approach.
• Ability to collaborate and team orientation.
• Interest in modern banking services and digital solutions.

What do we expect?

• At least a secondary education in economics or another relevant field.
• Joy in working with customers and service orientation.
• Responsible attitude towards handling data.
• Willingness to learn and professional development.
• Desirable knowledge of banking operations or experience in working with customers.

Are you interested? If you enjoy working with people and want to be part of an environment where friendly personal contact complements modern banking practices, we invite you to send us your application with a resume. Applications are accepted until 05.10.2026. We look forward to meeting you.