Job Summary

The Head of Business Intelligence leads the enterprise BI and reporting function, transforming organizational data into reliable insights, dashboards, management reporting, and decision-support tools. Within Insurance & Investments, the role supports business performance across underwriting, claims, customer analytics, finance, risk, compliance, investment performance, portfolio management, and executive reporting.

Key Responsibilities

• Develop and execute the enterprise Business Intelligence strategy and roadmap.
• Lead BI, reporting, data visualization, and management-information functions.
• Establish enterprise-wide reporting standards, KPIs, metrics, and data definitions.
• Develop executive dashboards and performance-management solutions.
• Lead self-service BI and analytics adoption across business functions.
• Design and manage:
• Enterprise dashboards
• Management reports
• Operational reporting
• Executive reporting
• KPI scorecards
• Performance analytics
• Regulatory reporting solutions
• Partner with Data Engineering and IT teams on data warehouses, data lakes, data marts, ETL/ELT, APIs, and data integration.
• Ensure BI outputs are based on accurate, consistent, governed, and trusted data.
• Establish data-quality and reporting-control processes.
• Support advanced analytics and data-science teams with reliable analytical datasets.
• Translate business requirements into BI solutions and analytical products.
• Identify trends, patterns, opportunities, and performance issues through data analysis.
• Lead BI modernization, automation, and migration to cloud-based analytics platforms.
• Oversee BI tools such as Power BI, Tableau, Qlik, Looker, or equivalent platforms.
• Establish BI governance, access controls, security, and reporting standards.
• Ensure reporting supports finance, risk, compliance, audit, and regulatory requirements.
• Manage BI vendors, consultants, licenses, budgets, and technology partners.
• Lead and develop BI analysts, developers, data analysts, and reporting teams.
• Establish BI KPIs, SLAs, delivery standards, and quality controls.
• Present key insights and business-performance trends to senior leadership.

Insurance & Investments BI Focus

Insurance BI solutions may cover:

• Premium and revenue performance
• Underwriting performance
• Claims frequency and severity
• Loss ratios
• Policyholder/customer analytics
• Retention and churn
• Distribution/channel performance
• Fraud indicators
• Product profitability
• Operational KPIs
• Regulatory reporting

Investments / Asset Management BI solutions may cover:

• Portfolio performance
• Investment returns
• Asset allocation
• Risk exposure
• AUM reporting
• Investment-product performance
• Market analytics
• Client/investor reporting
• Portfolio attribution
• Trading/transaction analytics
• Financial performance

Ideal Candidate Profile

• 10–15+ years in Business Intelligence, analytics, data, reporting, or technology.
• 5+ years in BI/analytics leadership.
• Previous experience as:
• Head of Business Intelligence
• Head of BI
• Head of Business Analytics
• Head of Analytics
• Director of Business Intelligence
• BI Director
• Director of Analytics
• Director of Data & Analytics
• VP Business Intelligence
• VP Analytics
• Experience in Insurance, Banking, Investment Management, Asset Management, Wealth Management, or Financial Services preferred.
• Strong expertise in:
• Business Intelligence
• Data visualization
• Executive dashboards
• KPI/reporting frameworks
• Data analytics
• Data warehousing
• ETL/ELT
• Data integration
• Data governance
• Self-service analytics
• Strong knowledge of Power BI, Tableau, Qlik, Looker, or equivalent BI platforms.
• Understanding of SQL, data modelling, dimensional modelling, and analytical data architecture.
• Experience working with cloud data platforms and modern BI environments.
• Strong understanding of financial-services KPIs and reporting requirements.
• Strong stakeholder-management skills across Finance, Risk, Operations, Investments, IT, and executive leadership.
• Relevant bachelor's degree; Master's in Data Analytics, Business Intelligence, Computer Science, Statistics, Finance, or related discipline is advantageous.