Global procurement process manager (fixed term contract)

The Process Manager is responsible for the design, rollout, and optimization of global Supplier Information Management (SIM) and Procure-to-Pay (P2P) processes across Munich Re. The role ensures the Coupa global core model, safeguards compliance through global standards, and maintains reliable service delivery for all Coupa-active business units.

Key duties involve leading supplier and stakeholder awareness initiatives, and delivering KPI-driven insights to Quarterly Business Reviews with CFO functions.

Key Responsibilities

• Accountable to design, implement, and optimize global SIM/P2P processes in line with the global SIM/P2P strategy
• Lead Coupa rollouts for SIM/P2P processes and solve complex cross-regional challenges balancing compliance requirements, operational efficiency, and user experience for 7,000+ users across 50+ business units.
• Anticipate issues in process adoption, identify process weaknesses (e.g., catalogue gaps, tail spend inefficiencies), and implement solutions (e.g. P-Cards, VCC, guided buying) with measurable improvement
• Manage external providers (onshore/offshore) to ensure effective supplier enablement, data maintenance, and transactional services
• Drive awareness and enablement programs to strengthen adoption of standards
• Translate KPI insights into actionable improvements to report in Quarterly Business Reviews with CFO functions

Requirements

• University degree in Business Administration, Economics, Supply Chain or related field
• 2–5 years of professional experience in procurement, consulting, or process management
• In-depth knowledge of P2P/SIM processes and related operational frameworks
• Experience with digital procurement platforms (ideally Coupa, SAP)
• Project management experience (e.g. global rollout, training)
• Analytical, problem-solving and communication skills in a global context
• Ability to work collaboratively across functions (Sourcing, Accounting, Risk, IT) and coordinate with providers (onshore/offshore)
• Fluent in English (German is a plus)
• Willingness to travel occasionally and operate in a global matrix environment

We see DEI as a business imperative, helping us to attract, grow and inspire a diverse, inclusive, and equitable workforce that better enable us to serve our customers, investors, and communities. Globally, we strive to build balanced teams across all aspects of difference. If you are interested in the role and believe you could contribute, we encourage you to apply even if your experience doesn't perfectly match every qualification.