Global partner manager / senior global partner manager (security)

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! #LI-RB1

About the Role

As a Global Partner Manager / Senior Global Partner Manager (Security) at World Wide Technology, you will manage strategic technology partners, vertical markets, and partner programs consistent with WWT's go-to-market strategy. This role involves active collaboration with diverse teams to ensure the alignment of partnership objectives with WWT's overall business goals.

Responsibilities include:

• Managing detailed business plans, articulating partner needs and expectations, and leading quarterly business reviews to track strategic progress.
• Driving deeper engagement across sales and engineering teams, overseeing key performance indicators, and maintaining consistent communication to ensure effective execution.

Key Responsibilities

• Owns the partner strategy direction and ensures business plans are continuously updated with input and alignment from all relevant internal and external stakeholders.
• Understands short/long term goals of Partner Strategy; holds accountability for commitments against fiscal targets and analyzes success/completion of each goal.
• Evaluates and prioritizes new technology partnership opportunities that align with WWT's regional growth strategy and profitability objectives.
• Develops a deep understanding of WWT's go-to-market strategy across all solution areas and effectively communicates and positions WWT's competitive differentiators to partners and internal stakeholders.
• Manages partner program investments including rebates, incentives, MDF, funded headcount, and MOUs; tracks program utilization and maximizes benefit realization aligned to go-to-market priorities.
• Leads negotiation and execution of OEM reseller and distribution agreements, engaging internal legal, finance, and operations stakeholders to drive timely completion and favorable commercial outcomes.
• Tracks measurable numbers (revenue, costs, budgets, payments, distribution) — communicates/adjusts as necessary.
• Understands and communicates overall requirements & expectations of Partner (KPIs, Metrics, Activities, etc.) to relevant internal stakeholders.
• Collaborates continuously with the Global Engineering, Sales Organization, Business Development, Partner Operations, and Corporate Marketing teams.
• Plans, co-leads, and presents results of Quarterly Business Reviews, reporting progress on business plan objectives and recommending actions to leadership.
• Manages preferred distributor relationships within their assigned market, including OEM-distributor routing decisions, commercial term negotiations, and distributor performance tracking.
• Maintains the local OEM-distributor capability matrix, ensuring sourcing routes and partner assignments are accurate and current.
• Manages distributor and OEM onboarding within the Security market, including partner program applications, compliance vetting, and local entity and import requirements.
• Supports continuous improvement of OEM and distribution partner operational processes in-market, contributing to regional operations efficiency and scale.
• Supports partner enablement activities including training, certification, and onboarding to ensure effective solution delivery to WWT customers.
• Creates best practices and associated content and presents concepts to peers in team meetings.

Experience

Senior level: 10+ years of proven experience, with a track record of managing high-impact global partnerships and driving strategic growth. Manager level: Minimum of 4 years of progressive experience in partner management or a related field. Prior experience in Project or Program Management is preferred.

Education

Bachelor's Degree in a related field (required) Master's Degree in a related field (preferred) A combination of education, training and experience may be considered in lieu of a degree.

Knowledge, Skills & Abilities

Mandatory Skills:

• Understanding of the cybersecurity landscape and experience managing major cybersecurity vendors.
• Establish and maintain top-level relationships with OEM and Provider Partner leadership teams.
• Deep understanding of partner tiering requirements, partner competency programs, and technical certification programs.
• Proven successful partner management experience with a Technology company or Technology channel partner company.
• Strong executive relationship building skills.
• Experience managing distribution partners including commercial negotiation, agreement coordination, and performance accountability.
• Ability to work under uncertainty and incomplete data sets.
• Strong organizational and communication skills (written, verbal, presentation).
• Strong project management skills with ability to simultaneously manage multiple projects.
• Understanding of 1 or more Asian language would be an advantage.

Travel

Up to 30% — Domestic, Regional or International Role Type Experience Individual Contributor | Business Unit: Global Partner Alliances