Job Title

Administrative Officer

Job Description Summary

To support the valuation department administration team.

Job Description

Ensure accuracy in the completion of duties timely and accurately such as registration/ billing/ dispatch, improve on dispatch process on soft and hard copies.

Assist duty valuers via general email, to check consistency and accuracy in monthly bulk valuation submission.

Check bank statement /cheques promptly & inform valuers to expedite if report not ready.

Send out ready reports immediately once payment received or/and if the report is ready.

Update respective valuers accordingly if the report is not ready and update in Valuepro under Job Remarks on the completion date.

Ensure billings are completed on time and monitored closely and follow up payments with finance.

Manage aging list by sending reminder letters to banks and inform valuers to follow up at least every three months.

Process data/ sorting /distribute/ upload bulk indicatives in IVS (while processing and when completed) and issue invoice in due course.

Responsible for the Bank’s assignments & streamline of bulk process.

Handle tender documents and renewal of bank panel matters etc.

To assist valuers in sales development of regular clients.

To assist the Director/ Deputy Director on ad hoc tasks for smooth operation of work and other Admin collaboration in achieving optimal efficiency in Valuepro and reduce/ improve administrative process to achieve a) & b)

Ensure >80% of cases are cleared within less than a month. Ensure values are mostly consistent from IVS or related system. Ensure billings are cleared promptly when reports are delivered.