Job Summary

The HR Operations Specialist manages the end-to-end employee lifecycle, ensuring smooth, compliant, and well-documented HR processes across the organization. This role combines hands-on operational execution with policy development and internal communications.

Key Responsibilities

• Talent Acquisition & Onboarding: Coordinate hiring processes: job postings, interview scheduling, candidate communications. Draft interview invitations, offer letters, and rejection communications. Manage new hire onboarding, including documentation, orientation, and system access setup.
• Compensation & Performance: Support compensation administration, including benefit programs and health insurance. Track performance review cycles and bonus/incentive frameworks. Implement HRIS locally. Maintain accurate records in HRIS and project management tools (Notion).
• Employee Lifecycle Management: Administer processes for business travel, and hybrid/remote work arrangements. Manage offboarding: exit documentation, final settlements, knowledge transfer. Maintain up-to-date employee records throughout tenure.
• Policy & Documentation: Update, and maintain HR policy documentation and the employee handbook. Ensure documentation aligns with local labor law and internal compliance/licensing requirements. Support internal audits and regulatory reviews as needed.
• Internal Communications: Draft and distribute company-wide HR communications, benefit announcements, and event invitations. Support employee engagement initiatives, including survey administration and results communication.
• Administrative Support: Handle administrative tasks as assigned, as and when required, to support the smooth day-to-day operations of the company. Ensure administrative records and documents are handled in line with internal policies and CMA requirements, including confidentiality and record retention. Coordinate office operations and workplace-related matters to ensure the office runs smoothly and efficiently.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 2–5 years of experience in HR operations or generalist role.
• Strong written communication skills; experience with formal business correspondence.
• Familiarity with HRIS systems and documentation tools (e.g., JISR, Notion).
• Knowledge of local labor regulations and compliance requirements.
• High attention to detail and discretion with confidential information.
• Fluent Arabic and English.

Key Competencies

• Process orientation and organizational rigor.
• Cross-functional collaboration.
• Clear, professional communication (written and verbal).
• Adaptability in a regulatory or licensing-driven environment.
• Experience working in international tech teams is a plus.