Sales executive, rw

Are you passionate about electric mobility and excited about helping people make the switch to electric vehicles? Are you a strong communicator who enjoys understanding what customers need and helping them find the right solution? Kabisa is looking for a Sales Executive to work in our Kigali showroom, helping customers discover, understand, and purchase electric vehicles — making the transition to electric mobility simple, informed, and enjoyable.

JOB SUMMARY

As a Sales Executive, you'll guide customers through their EV buying journey in the showroom, from their first conversation through test drives, vehicle selection, purchase, and after-sales follow-up. You'll combine strong customer service with EV knowledge to understand individual needs, recommend suitable vehicles and related services, and create an excellent walk-in customer experience.

WHY THIS JOB MATTERS

Choosing an electric vehicle is still a new experience for many customers. Helping people understand EV technology, charging, costs, and ownership is an important part of accelerating electric mobility. You'll be one of the people making that transition easier — helping customers make informed decisions while building long-term trust in Kabisa and electric transportation.

WHAT YOU'LL DO

• Engage prospective customers and walk-in visitors and explain the benefits of electric vehicles.
• Understand individual customer needs and recommend appropriate EV models and options.
• Conduct informative product presentations and arrange and support test drives.
• Guide customers through the full sales process, from initial contact through vehicle delivery.
• Prepare and negotiate sales agreements and coordinate with the finance team when needed.
• Build and maintain strong customer relationships and provide excellent service throughout the buying journey.
• Educate customers about EV ownership, technology, charging infrastructure, and relevant industry developments.
• Identify appropriate opportunities to offer related products and services, including charging solutions, warranties, and maintenance packages.
• Follow up with customers after purchase and help address after-sales questions or service needs.
• Maintain accurate customer, lead, and sales activity records in Kabisa's CRM.
• Provide regular sales reporting and insights to management.

WHAT YOU BRING

• Strong communication and interpersonal skills and the ability to build trust with customers.
• A proactive, customer-focused approach to sales.
• Strong negotiation skills and the ability to respond effectively to customer questions and objections.
• A genuine interest in electric mobility and the environmental benefits of EVs.
• Professionalism, integrity, and a positive attitude.
• Comfort using CRM software and other sales tools.
• Familiarity with EV technology and charging infrastructure is an advantage.
• Previous automotive, EV, renewable energy, or other relevant sales experience is desirable but not required.

EQUAL OPPORTUNITY

Kabisa is an equal opportunity employer. We welcome people from different backgrounds and experiences who are excited about helping make electric mobility a reality and contributing to a more sustainable transportation future.