Job Purpose

The job purpose of a Human Resource (HR) professional is to manage strategically, develop, and support the workforce. They ensure the unit has a skilled, motivated, and compliant personnel structure.

Key Responsibilities

Recruitment and Staffing

• Finding and attracting qualified job candidates.
• Screening applications and conducting interviews.
• Onboarding and integrating new hires into the company.

Compensation and Benefits

• Setting fair pay rates and salary structures.
• Managing health insurance, retirement plans, and paid time off.
• Processing payroll and approving bonuses or raises.

Training and Development

• Providing continuous learning and skill-building programs.
• Offering professional growth and career path guidance.
• Training managers on leadership and communication.

Performance Management

• Setting clear job goals and expectations.
• Monitoring work progress and providing regular feedback.
• Conducting formal performance reviews and evaluations.

Employee and Labor Relations

• Resolving workplace conflicts and grievances.
• Ensuring a safe and healthy work environment.
• Maintaining compliance with labor laws and company policies.

Requirements

Qualifications & Experience

• Education: Bachelor’s Degree (A0) in Public Administration, Management or a related field.

Experience

• 3 to 5 years as a HR managing benefits, training, and reviews.
• Human resources work experience includes tasks like hiring staff, running payroll, managing employee relations, and handling benefits, training, compensation, legal compliance and focusing on strategy and labor laws.

Key Competencies

• Business Acumen: Understanding how the overall company makes money, reading operational pressures, and aligning people strategies directly with business goals.
• Data Literacy: Using people analytics, metrics, and data-driven insights to guide workforce decisions and measure the real impact of HR programs.
• Digital Agility & AI Fluency: Leveraging modern workplace technology, software platforms, and artificial intelligence responsibly to scale and optimize HR processes.
• People Advocacy: Cultivating a human-centric, inclusive, and ethical culture that values employee wellbeing alongside corporate performance.
• Execution Excellence: Delivering consistent results through meticulous planning, cross-functional teamwork, and adaptive problem-solving.

Key Performance Indicators (KPIs)

• Compensation and Benefits
• Diversity, Equity, and Inclusion
• Employee Relations
• Health and Wellness
• HR Analytics/Data Management
• HR Information Systems/Technology
• HR Operations/Administration
• Learning, Development & Training
• Performance Management
• Talent Acquisition/Recruiting

Q-Sourcing Servtec is an equal opportunity employer.

Deadline: 2nd OCTOBER 2026. Only shortlisted candidates will be contacted. Solicitation will lead to disqualification.