French marketing customer support

Role: Marketing Customer Service Representative

Languages Required: Fluent French & English

Location: Lisbon, Portugal (On-site with Relocation Support)

Why You'll Love This Opportunity

Step into a vibrant dynamic marketing environment in Lisbon—a sun-drenched capital renowned for its rich history, incredible food, stunning coastal architecture, and lively culture.

Relocation Package Included: Shared apartment accommodation provided for up to 12 months with utilities included (deducted directly from payslip for ultimate convenience).

Competitive Compensation & Bonuses:

• Gross Salary: €930 (paid over 14 months)
• Attendance Bonus: €120 / month
• Meal Allowance: €7.63 (net) per working day

Start Date: November 19th

What You'll Do

Provide high-quality customer service support for paid digital marketing campaigns and platforms. Assist users with digital advertising tools, social media product navigation, and campaign troubleshooting. Collaborate with an international, energetic team dedicated to high customer satisfaction.

Schedule & Hours

Working Hours: 10:00 – 19:00

Initial Schedule: Monday to Sunday, 07:00 – 19:00 (Rotative shifts: 07:00–16:00 / 10:00–19:00)

Future Schedule: Potential shift to 24/7 coverage with rotating shifts and 2 rotating days off.

What We Are Looking For

Languages: Full fluency in both French and English (spoken & written).

Experience: Mandatory experience in paid campaign management or digital marketing.

Background: Degree in Marketing (or related field) or experience within a contact center/service program for advertising tech/social media products.

Skills: Strong customer service orientation, digital advertising understanding, and ability to work well both independently and in a team.

Ready to launch your career in sunny Portugal? Apply now to move forward with your application!