Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,600 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a General Manager to lead Park Inn by Radisson Poznań and play a key role in shaping the hotel’s commercial success, operational excellence, guest experience and team culture. We are looking for a leader who combines business acumen with emotional intelligence, develops people as passionately as they drive results and creates an environment where guests, teams and owners succeed together.

At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a General Manager, you are responsible for leading and supporting your team on a daily basis while ensuring the successful operation of the hotel. You will act as an ambassador of the RHG brand, delivering memorable moments to our guests and team members.

You will:

• Be responsible for the P&L of the hotel and oversee the daily operations.
• Lead and engage a diverse hotel team, fostering collaboration and empowering teams to achieve operational excellence, commercial success and outstanding guest satisfaction.
• Create a culture of engagement, accountability and continuous development across all departments.
• Ensure the hotel operates in line with brand standards while consistently exceeding guest expectations.
• Be responsible for actively communicating and executing the company strategies.
• Build trusted relationships with owners and key stakeholders, acting as a strategic business partner to drive long-term value and sustainable business success.

Qualifications

As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the master plan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.

Our General Managers thrive on leading complex businesses, developing high-performing teams and delivering sustainable commercial success.

You have experience in hotel management role with responsibility for commercial and operational performance.

You have proven experience leading and developing Heads of Department, creating a culture of accountability, performance and engagement.

You combine strategic thinking, commercial awareness, financial acumen and strong problem-solving skills to drive profitability and long-term value.

You have excellent communication and interpersonal abilities.

You build credibility and trust with owners, investors and senior stakeholders.

Reporting to the Managing Director.

We are looking for:

• Flexibility and a positive, Yes I Can! Attitude
• A creative problem-solver with a strong eye for detail.
• Passion for creating extraordinary guest experiences
• Ability to build alignment and collaboration across departments to achieve exceptional guest satisfaction and business results.
• Strong verbal communication and stakeholder management skills

Languages: English and Polish

Experience in an urban hotel environment would be beneficial, but is not essential.

Ready to say, 'Yes I Can!'? Join us in making every moment matter at the Park Inn by Radisson Poznań.

Additional Information

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,600 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.