1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Location
onsite, Manila, Philippines
Commitment
Full Time
Level
Junior (<2 years)
Required skills
Training deliveryClassroom managementCurriculum developmentClassroom leadershipMicrosoft OfficeWordExcelPowerPointCommunication skillsSoft skills trainingTechnical trainingPerformance assessmentSupervisionTelco industry knowledge
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities:
- Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)
- Supervise agents while in their training period.
- Develop non-classroom communication and training materials
- Coordinate New Hire, Progression & Enhancement Training activity
- Assess participant and class performance
- Participate in minor client interaction (include effective curriculum feedback and client visits)
- Perform other related duties and assignments as required and as assigned by supervisor or manager.
Qualifications:
- College degree or equivalent experience
- Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
- Strong oral and written communication skills
- Demonstrated ability in classroom leadership, classroom management, classroom organization.
- 1-2 years of training experience
- Must have telco training experience
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
