Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Provides direction and leadership to section leads and maintains overall responsibility of OMDAC-SWACA personnel assigned to their site. Responsible for the administration, troubleshooting and maintenance of all equipment and the activities of all personnel assigned to the site. Establishes work schedules, maintains good order and discipline and ensures all personnel are properly trained to perform assigned tasks. Responsible for safe operations at their site and reports to the respective area or country manager. Program: OMDAC-SWACA

This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position.

Responsibilities

• Develops and maintains work and vacation schedules to ensure coverage is available per contractual requirements.
• Reports all outages and corrective actions per locally defined procedures (such as local Signal Company, RNOSC, Area Manager, Operations Cell, etc.)
• Develops Work Center Operating Procedures and provides guidance as necessary.
• Develops and provides required reports
• Provides direct communication and coordination with associated military counterparts, such as OICs and NCOICs, to facilitate mission support
• Coordinates equipment and resources when required, to ensure technicians can perform their respective duties
• Responsible to understand and implement the tools and techniques outlined in the Vectrus Supervisor training guide and ensure work center leads do the same.
• Ensures Government and Mission Assurance, Safety, and training programs are implemented at their site
• Enforces company policy and provides mentoring and feedback to personnel. Documents substandard behavior and performance. Recommends personnel actions to include re-contracts, promotions, demotions, and terminations.
• Coordinates site access for all assigned personnel and official visitors to the site.
• Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs. Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time.
• Acts as the primary conduit of information flow between site personnel, customers, and project leadership.
• Attends and prepares for meetings as required.
• Working environment will be 80% office environment/indoors, 20% outside.
• Performs other duties and assignments as required.

Qualifications

Qualifications

• Security Clearance: Requires an active Secret Clearance
• Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor’s Degree in Information Technology (IT) or a related field. AXELOS: ITIL: Foundation (current version) required
• Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Requires a minimum of 3-5 years’ experience in supervisory or managerial positions in Telecommunications O&M teams. Experience with a customer service-oriented company.

Working Environment

The work environment will be 95% indoors and 5% outdoors. The outdoor work environment may exceed temperatures 100 degrees F. Candidate must be able to physically withstand extreme heat.

Physical requirements

Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs. Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.