VXI Global Solutions
VXI Global Solutions·2 months ago

Panorama 3- cantonese

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Location

onsite, Quezon City, Philippines

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer ServiceCantoneseEnglishCommunicationData EntryProblem SolvingRelationship ManagementCall Center Operations

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Essential Duties & Responsibilities

  • Works in a fast-paced, structured call center environment
  • Delivers extraordinary customer care by responding to customer questions concerning their accounts
  • Grows and nurtures customer relationships on each and every call that result in measurable customer value
  • Documents necessary account information and offer solutions that benefit the customer
  • Maintains acceptable performance standards, including effectiveness, efficiency and quality.
  • Upholds the client policies (call handing, password, security, systems, and confidentiality etc)
  • Supports and adheres to company policies, requirements, and expectations
  • Maintains regular and consistent attendance and punctuality

Must be fluent in speaking both Cantonese and English

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Ready to join the team?

Apply now