Description Job Purpose
Responsible for designing, organizing, modifying, installing, monitoring and supporting Nama Supply’s network systems including LANs, WANs, Internet and intranet systems. Responsible for the evaluation, configuration, and support of enterprise-wide telecommunications systems, resolving network, telephony, and end-user issues, and maintaining the technology required to provide a productive and efficient telecommunications system.
Key Responsibilities, Accountabilities and Result Areas
- Install network devices including both active and passive appliances
- Configure network devices and policies and user privileges
- Monitor Network and communication performance and develop performance metrics
- Optimize network routes to ensure network stability and system performance
- Perform network troubleshooting and root cause analysis
- Implement network and communication tuning and bug fixing
- Communicate L2 network issues to senior network engineer and L3 issues to vendor through escalating process.
- Support LANs, WANs, network segments, Internet, and intranet systems
- Ensure security and availability to users.
- Maintain the integrity of the network
- Schedule network upgrades, and collaborating with network architects on network optimization
- Support, administration, and configuration of firewall/routing/switching environments in line with IT security policy; Installation, configuration, and support telephone system.
- Develop and deploy methodologies for testing network performance and provide network performance statistic report
- Ensure network and security appliances compliance to cyber security requirements and auditing
- Coordinate with vendor to resolve any technical issue within NESC network and communication
- Prepare monthly performance reports related to network activities
Requirements Job Qualifications and Experience
Minimum Qualifications (Educational Qualifications, Training, or Certifications)
- A Bachelor’s degree in computer science, IT, or a related field.
- Diploma in computer science, IT, or a related field.
Professional Experience:
- + 3 years’ experience in IT, with a preference for networking
- 6 years’ experience in IT, with a preference for networking.