Assistant relationship manager (omani nationals)

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Role Purpose:

Manage a portfolio of clients across multiple sectors and support Senior Relationship Managers on key Regional Global Network Banking relationships within the Oman Commercial & Institutional Banking team. The role will focus on deepening client relationships, supporting business development and improving income generation, including independently managing a portfolio of clients.

In this role you will:

• Support the continued development of the HBME Multinationals business in line with the Global Network Banking and sector strategies, covering sectors such as Chemicals, Healthcare, Consumer and Retail.
• Respond promptly and appropriately to customer enquiries and concerns, working with product and support teams to resolve issues effectively.
• Manage and develop a portfolio of clients by deepening relationships, identifying business opportunities and improving income generation.
• Support Relationship Managers and the Team Leader in developing relationship strategies, increasing revenues, optimising credit facilities and identifying potential credit issues at an early stage.
• Work with the Credit Analysis Unit and Credit Risk Management to prepare high-quality credit memorandums, annual reviews and new-money proposals.
• Engage with product teams, client service teams and the Banking Middle Office to ensure a coordinated approach to relationship development, account onboarding and client servicing.
• Ensure compliance with all relevant internal and external rules, regulations and procedures, including financial crime risk management and HSBC internal control standards.
• Monitor portfolio performance, income generation, risk exposure, deal pipelines and transaction data, while maintaining strong relationships with clients and internal stakeholders and representing HSBC’s values.

Experience & Qualifications

• A full-time graduation degree of at least three years is essential for obtaining an Oman work permit. For degrees obtained outside Oman, valid attestations and equivalency may also be required.
• Strong business development, financial analysis and analytical skills.
• Ability to review industries, competitors, clients and products and provide high-quality credit-risk analysis.
• Ability to build effective working partnerships with Credit, client management and product teams.
• Strong analytical and marketing support skills for Relationship Managers.
• Strong IT skills, including Word, Excel and PowerPoint.
• Knowledge of Global Network Banking and Markets products and services.
• A robust understanding of Financial Crime Risk Management.
• Excellent verbal and written communication skills.
• A strong team player with excellent attention to detail, organisational skills and a proactive approach.

For further details and application information, please visit our careers site and search using the relevant reference number.

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours, subject to approval.

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Issued by The Hong Kong and Shanghai Banking Corporation Limited