Workshop Manager

INDUSTRY: Automotive

CONTRACT DETAILS: Permanent

POSITION LOCATION: Windhoek, Khomas, Namibia

POSITION NAME: Workshop Manager

Main Responsibilities

• Manage daily customer communication on vehicles booked.
• Manage workshop service and workflow planning.
• Manage workshop Work In Progress and provide management with reports.
• Manage the Warranty system and handling of Campaigns.
• Maintain alignment with VSA and UDSA via appropriate and consistent communication channels.
• Verify and update VOSP progress.
• Motivate, advise, and supervise all Workshop employees.
• Drive all training initiatives for all Workshop employees.
• Manage and ensure compliance of productivity tracking tools.
• Coordinate the relationships between service and parts departments.
• Monitor the profitability of all resources and manage workshop operational cost.
• Ensure inspections are done on all Workshop fleet and manage monthly cost.
• Contact suppliers for ordering necessary Workshop products, tools, and equipment.
• Adhere to all technical health and safety regulations and guidelines.
• Implement safety protocols and conduct regular safety audits.

Requirements:

• At least 5 years of professional experience in similar functions.
• Proven technical knowledge with hands-on experience.
• Grade 12 High School Degree and Level 3 Qualification in Diesel Mechanic or Auto Electrician.
• Code CE driver's license and a good driving record.
• Knowledge of Microsoft Office and SAP (preferential).
• Excellent verbal and written communication skills in English.
• Excellent leadership skills and interpersonal abilities.
• High sense of responsibility and organization.
• Strong orientation to results, dynamic and proactive.
• Strong analytical and problem-solving skills.
• Knowledge of safety regulations and procedures.
• Proficiency in using diagnostic tools and equipment.

Only Short-listed candidates will be contacted

Closing date: 03 November