Quality assurance supervisor

Namib Poultry (Pty) Ltd is a fully integrated broiler production operation established in 2012 and situated 30 km north of Windhoek on the A1 Highway on the farm Klein Okapuka. Namib Poultry (Pty) Ltd is an equal opportunity employer with the following vacancy available at our state-of-the-art Processing Plant. Interested and suitably qualified candidates as well as candidates from the designated groups are invited to apply.

PRIMARY PURPOSE OF THE POSITION

To supervise the effective implementation, maintenance and continuous improvement of the Company's Food Safety, Quality Assurance and Quality Management Systems to ensure compliance with HACCP, ISO 22000, regulatory requirements and customer standards. The incumbent is responsible for leading the Quality Assurance team, conducting audits, monitoring production processes, driving corrective and preventive actions, and promoting a culture of food safety and quality throughout the organisation.

KEY FUNCTIONS AND RESPONSIBILITIES

1. Quality Assurance & Food Safety Maintain and continuously improve the Plant HACCP, ISO 22000 and contracted Food Safety Management Systems. Ensure compliance with Food Safety, Quality Assurance procedures, product specifications, regulatory requirements and company standards throughout production. Monitor daily Quality Control activities and ensure adherence to the scheduled QC plan. Conduct internal audits and inspections, identify non-conformances, and ensure effective implementation of corrective and preventive actions. Maintain and control Food Safety Management System documentation and records. Monitor Critical Control Points (CCPs), hygiene practices, sanitation programmes and the performance of contracted cleaning and pest control service providers. Investigate customer complaints, product returns and quality-related incidents, and recommend corrective actions. Analyze quality data and production trends to identify improvement opportunities and support continuous improvement initiatives. Provide technical support and conduct training on Food Safety, HACCP, ISO 22000 and Quality Assurance systems.
2. Supervision & Reporting Supervise, coach and develop Quality Assurance Monitors, Meat Inspection personnel and Quality trainees. Plan, allocate and monitor daily work to ensure effective departmental performance and achievement of operational objectives. Liaise with Production and other departments to resolve quality-related issues and promote compliance with Food Safety standards. Prepare and submit quality reports, statistics and trend analyses to the QA Manager and/or QA Systems Coordinator. Participate in internal, external, customer and certification audits as required.
3. General Responsibilities Assist with emergency breakdowns, food safety incidents and product quality investigations as required. Support the QA Manager and QA Systems Coordinator with departmental projects, initiatives and operational requirements. Maintain effective working relationships with internal and external stakeholders. Comply with all Company policies, procedures, health and safety, and food safety requirements. Perform any other reasonable or ad hoc duties related to the position as assigned by Management.

MINIMUM QUALIFICATION AND EXPERIENCE

National Diploma in Food Technology, Environmental Health, Microbiology, Food Science or an equivalent qualification. Minimum 3–5 years' experience in a Quality Assurance or Food Safety environment within an FMCG food manufacturing operation, with a minimum of 2 years' supervisory experience. Proven experience implementing and maintaining HACCP, ISO 22000 and Quality Management Systems. Poultry Meat Examiner/Inspector Certificate will be an added advantage. HACCP and ISO 22000 Internal Auditor qualification will be advantageous. Other: Namibian Citizen. Valid Code BE Driver's License. Computer literacy with working knowledge in Microsoft Excel, Word and Power Point. Ability to work overtime, weekends and public holidays when operationally required. Fluent in English (written and spoken).