An Amazing Career Opportunity for a PLANNING OFFICER !!

Location: i-Park, Kulai

Job ID: 52035

Do you LOVE rewards as much as we do? Do you enjoy the planning, implementation, and communication of Total Rewards Programs?

Does compensation, sales incentives, global position structures, career frameworks, health and wellness benefits, global mobility, immigration, and M&As - get you out of bed in the morning? If so, we want to hear from you!

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

As our PLANNING OFFICER you’ll support HID’s success by:

Summary

The Planning Coordinator is responsible for supporting production planning and scheduling activities to ensure operations run smoothly and efficiently while meeting shipment demand and managing backlog effectively. This role coordinates closely with cross-functional teams including Production, Planner, Purchasing, Warehouse, and Customer Service to align resources, materials, and priorities. The position plays a key role in monitoring schedules, identifying risks, and driving timely execution of production plans to support on-time delivery performance. The team operates in a fast-paced manufacturing environment that values collaboration, communication, responsiveness, and strong ownership.

Key Responsibilities :

Planning & Operations Coordination

• Develop and maintain production plans and schedules to meet shipment demand and manage backlog effectively.
• Coordinate closely with internal departments to ensure planning requirements and material readiness are met.
• Monitor daily production output & WIP against plan and proactively adjust schedules to address gaps or constraints.
• Monitor production timelines and track progress against schedule commitments.

Performance & Continuous Improvement

• Track and support key performance indicators (KPIs) such as On-Time Delivery (OTD), backlog, scrap and schedule adherence.
• Identify planning gaps, bottlenecks, and inefficiencies; escalate and support corrective actions.
• Participate in continuous improvement initiatives to enhance planning accuracy, reduce delays, and improve workflow efficiency.
• Support data analysis and reporting to drive better planning decisions and operational performance.

Coordination & Collaboration

• Coordinate cross-functional activities with Production, Purchasing, Warehouse, and Customer Service to resolve material shortages, capacity constraints, and delivery risks.
• Align priorities across departments to ensure smooth execution of production plans and fulfillment of shipment commitments.
• Identify potential delays or issues and communicate or escalate to relevant stakeholders in a timely manner.
• Maintain clear and timely communication on schedule changes, risks, and recovery plans to relevant stakeholders.
• Support effective communication between teams to enable timely issue resolution and decision-making while fostering a collaborative and responsive working environment.

Planning & Reporting

• Maintain accurate planning data, system updates, and documentation to ensure visibility and traceability.
• Support preparation of planning reports including backlog status, delivery performance, and production readiness.
• Supports reporting and analysis of planning performance, including delays, output, and adherence to schedule.
• Assist in demand and capacity reviews to ensure alignment with business and customer requirements.

Compliance & Process Adherence

• Ensure all planning activities comply with company policies, quality standards, and operational procedures.
• Support adherence to safety, environmental, and regulatory requirements in planning activities.
• Perform other duties as assigned by the superior or management to support business needs.

Qualifications and Experience :

• Diploma or Bachelor’s Degree in Supply Chain, Business, Engineering, or a related field.
• Minimum 2–4 years of experience in production planning, scheduling, or operations coordination.
• Experience using ERP/MRP systems for planning and tracking is required; familiarity with SAP, Oracle, or similar systems is preferred.
• Experience working in a manufacturing or production environment is preferred.
• Knowledge of supply chain planning concepts and inventory management is an added advantage.
• Strong attention to detail with a commitment to accuracy and quality.

Skills & Competencies :

• Strong communication skills in English, both verbal and written; ability to communicate in the Bahasa Melayu is required.
• Strong coordination, communication, and problem-solving skills.
• Results-oriented with the ability to remain resilient and adaptable in a fast-paced environment.
• Ability to manage multiple priorities, meet deadlines, and respond effectively under pressure.
• Proactive mindset with strong sense of ownership and accountability.

Computer Skills

• Proficient in MS Office (Word, Excel, PowerPoint); familiarity with Windows OS.
• Familiarity with Windows operating systems and ability to learn internal systems quickly.

Customer Expectations

• Proactively manage stakeholder expectations through effective planning, communication, and follow-up.
• Proactively manage customer expectations, ensuring timely order fulfillment and consistent communication.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee works primarily in an office environment, within a well ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

Empowerment:

You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.

Innovation:

You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.

Integrity:

You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal