Language services project manager

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Location

onsite, Quatre Bornes, Mauritius

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Project managementTranslationTranscreationVoice-over productionCAT toolsTradosPhraseClient relationship managementNegotiationBusiness acumenQuality assuranceMedia productionCopywritingStakeholder managementProcess improvement

Job Description

Company Description

Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1,200 talented professionals based in the Czech Republic, Bulgaria, Hungary, Poland, the UK, and Mauritius, we enable smarter, faster, and more connected content delivery for global brands. Our integrated capabilities include post and primary production, versioning, commerce, web development, CRM, and language services. As part of the global Publicis Production network, our mission is to transform production into a true growth driver. By combining tech, data, automation, and AI, we deliver intelligent content at scale. We are proud to power Publicis Groupe's ambition to build the world's best global integrated production offering.

Responsibilities

  • Managing end-to-end production of voice-over (VO) requests for TV and radio and translation and transcreation projects briefed internally or directly by the client (assessing requirements, querying, collecting reference material, planning, quoting and scheduling)
  • Coordinating with VO talent, post-production teams and client service team to ensure brand alignment and effective messaging, sourcing and negotiating with in-market transcreators, translators, writers, and other suppliers, evaluating and monitoring their work, whilst ensuring meeting company margin targets.
  • Streamlining processes for VO content production, improving efficiency across teams and meeting deadlines consistently
  • Completing admin tasks, including reconciliation of costs, in a timely manner.
  • Preparation of files for translation or copy decks for transcreation, including creation of briefs.
  • Working with different CAT tools and project management platforms.
  • Ensuring the delivered copy follows internal quality procedures.
  • Building up and demonstrating clear understanding of our end client’s brands.
  • Maintaining glossaries and playbooks to ensure consistency across campaigns and projects.
  • Managing the copy review/approval process with agency or client, building strong client and stakeholder relationship along the way.
  • Supporting other teams on other language services projects.

Qualifications

  • Strong oral and written English skills, knowledge of a foreign language is a plus
  • Educated to degree level
  • Excellent computer literacy
  • Documented project management experience
  • Client facing experience
  • Experience in managing projects in media, sound or video production will be an advantage.
  • Nice to have: experience in advertising production services, preferably with a focus on language projects’ needs or in language industry
  • An excellent team player working very closely with internal stakeholder to coordinate multi-media needs across production services and ensure consistency across.
  • Pro-active, detail oriented, highly organised, able to work to tight deadlines and calm under pressure
  • Strong business acumen and negotiating skill
  • Previous use of CAT tools (preferably Trados or Phrase) or other industry-specific applications is a plus

Additional Information

We offer the following:

  • Opportunity to develop in a stable company with an established position in the market.
  • Extensive range of online training courses in cooperation with reputable market partners.
  • Opportunity to participate in international and local development projects and programmes.
  • International working environment.
  • Attractive package of non-wage benefit.
  • Friendly and casual working atmosphere in a close-knit team filled with positive energy.

Ready to join the team?

Apply now