Supplier quality specialist

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview

The Supplier Quality Specialist supports supplier quality management across the supply base by assessing supplier performance, investigating non-conformances, and coordinating corrective actions. You will work with cross-functional teams to improve supplier processes, support new product and quality initiatives, and help maintain high standards across incoming materials and finished products.

What you will do

• Conduct quality assurance assessments and audits of OEM/ODM supplier facilities, processes, and systems.
• Monitor supplier quality performance and analyze trends in defects, non-conformances, and quality data.
• Support root cause analysis and corrective action activities for supplier quality issues.
• Collaborate with suppliers to improve product quality, process control, and adherence to specifications.
• Work with cross-functional teams to support incoming inspections, material rejections, and supplier issue resolution.
• Review product quality issues related to welding quality, electrical control accuracy, and machine performance longevity when applicable.
• Prepare quality reports and communicate findings, risks, and improvement actions to relevant stakeholders.
• Stay current on quality standards, regulations, and best practices that support supplier development and compliance.

How you will do it

You will act with accountability, safety, and integrity in every supplier interaction and quality decision. You will stay close to the work by understanding supplier processes firsthand and removing obstacles that slow resolution. You will approach each issue with candor, disciplined problem-solving, and a mindset of continuous improvement. You will work as one team with suppliers, engineering, operations, and quality partners, valuing different perspectives to reach strong outcomes.

What are we looking for?

• Bachelor's degree.
• Experience in supplier quality, quality assurance, quality engineering, or a similar manufacturing environment.
• Working knowledge of supplier audits, quality systems, corrective actions, and root cause analysis.
• Strong analytical skills and attention to detail.
• Clear communication and collaboration skills with the ability to work across functions and with external suppliers.
• Ability to manage multiple priorities and follow through on actions to closure.

Nice to Have

• Experience with OEM/ODM supplier environments.
• Familiarity with quality tools and methods such as ISO standards, Six Sigma, Lean manufacturing, 8D, FMEA, SPC, PPAP, and PPM tracking.
• Exposure to residential or light commercial building requirements, including villas or office equipment setups.

What do we offer?

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work-life balance and employee well-being.
• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.