Role purpose

The Senior Portfolio Services Manager is responsible for managing portfolio management support activities within the allocated portfolio as required by the Transformation/PMO/Management Services function.

Key responsibilities

• Accountable for overseeing order book and value management activities.
• Responsible for stakeholder management, portfolio prioritisation facilitation, benefits realisation, cost management and resource & capability management (i.e. support the matching of supply and demand through demand forecasting and management).
• Directly support their Transformation/Programme/Delivery Heads or Directors to manage their portfolio(s) and also the central PMO to implement the required ways of working in to their team.

Requirements

• Bachelor’s degree (or equivalent).
• Intermediate English, including written communication skills.
• Experience in managing long-term technology investment project portfolios valued at more than USD 15 million.
• Business knowledge of IWPB (International Wealth and Premier Banking) products and channels within HSBC.
• Demonstrated leadership and influencing skills across direct and indirect teams.
• Knowledge of financial management for programmes and portfolios, as well as the management of benefits associated with portfolio initiatives.
• Self-management, strong analytical capabilities, and abstract thinking to prepare materials that facilitate senior management decision-making.
• Ability to provide a 360-degree view of the business.
• Focused on developing long-term strategy and vision.
• Understanding of both business and technology topics.

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect. HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other. At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.”