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Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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RC781973 LM864: Manager Payroll (Open)

LM864: Manager Payroll

Full time

Torre Diana, Rio Lerma 232, Pisos 13 y 14 Colonia Cuauhtémoc Ciudad de Mexico 06500 Cuauhtemoc, MEX Mexico

This position ensures the compliant and timely processing of payroll. The manager will lead a team of payroll team members, drive operational excellence through process standardization and continuous improvement, and collaborate with cross-functional stakeholders to support key business objectives and foster a positive employee experience.

Key Responsibilities

Payroll Operations & Leadership

• Lead, coach, and develop a multi-regional payroll team to ensure accurate and timely payroll delivery.
• Provide expert advice and guidance on all payroll matters, acting as the escalation point for complex operational and compliance issues.
• Recruit, develop, motivate, and manage team performance, providing the necessary guidelines and tools to achieve individual and team objectives.

Governance, Compliance & Policy

• Develop, implement, and maintain global payroll policies, procedures, and internal controls to ensure data integrity and audit readiness.
• Ensure strict compliance with all international, national, and local payroll, tax, and labor regulations.

Process Improvement & Transformation

• Drive continuous improvement initiatives, including the automation of systems and standardization of payroll processes to enhance operational efficiency.
• Lead the design and implementation of best practices within the payroll function.
• Support system implementations, upgrades, testing, and optimization efforts.
• Utilize data-driven insights and performance metrics to identify opportunities, support recommendations, and make informed decisions.

Stakeholder & Vendor Management

• Build and partner effectively with a network of key stakeholders and senior management to maintain payroll data accuracy, manage contract negotiations, monitor service performance, and align escalations with optimal outcomes.
• Finalize and present strategic plans and business cases to senior management for approval.

Complex Case & Project Management

• Manage complex payroll matters.
• Lead and oversee payroll-related projects and transformation initiatives.
• Proactively identify and analyze business issues and opportunities, evaluating and deciding on high-impact solutions.

Bachelor’s degree in Finance, Accounting, Human Resources, Business Administration, or a related field.

A minimum of 5+ years of progressive experience in payroll.

Proven experience in a leadership or managerial role, with the ability to manage a diverse team, including clerical and professional staff.

Strong knowledge of global payroll operations, tax compliance, and statutory requirements.

Experience managing payroll for a large and diverse employee base.

Demonstrated experience working effectively within a complex, matrixed organization.

Excellent analytical, problem-solving, and decision-making skills.

Strong stakeholder management and communication skills, with the ability to present to senior leadership.

Proficient in English

Internal Posting Application Instructions

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

• Updated Resume/CV
• Cover letter
• Current TOEIC scores (800 pts. required)

📌 Important:

⚠️ Note for candidates from other divisions: If you are an employee of another division (non-FedEx Mexico), you must apply through the external process via FedEx Careers.

Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."

🗓️ Bulletin validity: from July 30th to Aug 5th, 2026