Lm800: mgr ops ii

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• 2020 Fortune’s World Most Admired Companies (14th)
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• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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RC778760 LM800: Mgr Ops II (Open) LM800: Mgr Ops II Full time Parque Logistico San Martin Obispo Park II Calle Barranca Honda final s/n, Lote 2 Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlan Izcalli, MEX Mexico

Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including dismissal.

General Job Description:

• Plans, directs, and controls all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost effective operation while meeting all company standards.
• Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Service Agent, Sr. Service Agent, Courier/Handler, and Couriers to maintain an efficient and effective operation.
• Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
• Monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.
• Ensures compliance with applicable company policies and operating procedures.
• Monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
• Ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.
• Coordinates ODA deliveries with outside Ground Agents.
• Provides subordinates with information on pay, benefits, company policies, practices, and all other Operations and personnel related issues.

Minimum Requirements

Minimum Education: Two years (2) years College Degree/Equivalent.

Minimum Experience: Three (3) to Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry. Previous supervision/management experience in the service industry strongly preferred.

Minimum Required Skills:

• Leadership skills.
• Planning & Organizing skills.
• Judgement & decision making skills.
• Excellent communication skills written and oral.
• Presentation skills.
• Analytical skills.
• Strong human relations skill.
• Must possess a Valid Drivers License with a good record.
• Able to travel.
• MAESTRO certification required.

Internal Posting Application Instructions:

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

• Updated Resume/CV
• Cover letter
• Current TOEIC scores (600 pts. required)

📌 Important: ⚠️ Note for candidates from other divisions: If you are an employee of another division (non-FedEx Mexico), you must apply through the external process via FedEx Careers. Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."

🗓️ Bulletin validity: June 9th to June 15th, 2026 Job Posting End Date: