Résumé du poste

Foundever Casablanca is hiring! | English Customer Service Representatives | Logistics Project

Descriptif du poste :

Looking for a new career opportunity in a dynamic and international environment? Foundever Casablanca is looking for English Customer Service Representatives (English) to join an innovative logistics project and become part of a passionate, supportive, and customer-focused team.

Your Responsibilities :

• Handle customer inquiries and provide fast, effective, and tailored solutions.
• Deliver a high-quality customer experience throughout every interaction.
• Identify and resolve customer issues with professionalism and efficiency.
• Work collaboratively within a dynamic team committed to customer satisfaction.

Profil Recherché :

The Profile We’re Looking For

• You are fluent in English, both written and spoken, French is preferred.
• You have excellent communication and interpersonal skills.
• You are organized, proactive, and solution-oriented.
• You are comfortable working under pressure and able to resolve issues quickly.
• You have at least 12 months of proven professional experience, in any field.

Avantages sociaux et autres :

In addition to a permanent employment contract (CDI), social security, private health insurance, and transportation provided for teams, Foundever Casablanca offers:

• Paid, certified training.
• Career development opportunities with strong prospects for professional growth.
• A flexible and inclusive work environment.
• Performance bonuses and salary progression.
• Registration with CNSS and private health insurance.
• A social club to strengthen team spirit.
• Fixed weekends.