CIS College

CIS College

·5 days ago

Ticketing & reservation agent

Apply now

Location

onsite, Kaslik, Mount Lebanon, Lebanon

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Flight ticketingHotel reservationsTravel packagesCustomer serviceVisa requirementsAmadeusCommunication skillsComputer skillsAttention to detailQuotation preparation

Job Description

Summary

Handle flight ticketing and reservations, hotel bookings, travel packages, and other travel-related services while providing excellent customer service.

Responsibilities

  • Book and issue airline tickets.
  • Handle hotel reservations, holiday packages, and travel arrangements.
  • Assist clients with visa requirements and travel-related services.
  • Manage ticket changes, cancellation, and refunds.
  • Provide quotations and recommend suitable travel options.
  • Respond to client inquiries and provide excellent customer service.

Requirements

  • Minimum 1 year of experience in the travel industry OR a degree/certificate in Tourism.
  • Knowledge of Amadeus is an advantage.
  • Good command of English and Arabic.
  • Strong communication and customer service skills.
  • Good computer skills and attention to detail.
  • Fresh graduates are welcome to apply.

Ready to join the team?

Apply now