Summary
Handle flight ticketing and reservations, hotel bookings, travel packages, and other travel-related services while providing excellent customer service.
Responsibilities
- Book and issue airline tickets.
- Handle hotel reservations, holiday packages, and travel arrangements.
- Assist clients with visa requirements and travel-related services.
- Manage ticket changes, cancellation, and refunds.
- Provide quotations and recommend suitable travel options.
- Respond to client inquiries and provide excellent customer service.
Requirements
- Minimum 1 year of experience in the travel industry OR a degree/certificate in Tourism.
- Knowledge of Amadeus is an advantage.
- Good command of English and Arabic.
- Strong communication and customer service skills.
- Good computer skills and attention to detail.
- Fresh graduates are welcome to apply.