Job Title: Medical Coding Officer

Job Code: MCO-004

Department: Patient Accounting Services

Your Impact

• 100% of discharged patient records coded within the set timeline
• >95% accuracy in principal diagnosis and procedure selection
• 100% of outstanding uncoded records escalated on time
• Documentation gaps resolved in partnership with physicians and coders
• Active contribution to daily Operating Theatre audits and infusion coding accuracy

What you will do

• Medical Coding: Review medical records and assign diagnosis and procedure codes accurately.
• Code Selection: Select principal diagnoses and procedures, and sequence all others correctly.
• Documentation Queries: Resolve inconsistent or missing documentation with physicians and coders.
• Audit & Infusion Support: Support daily Operating Theatre audits and infusion coding.
• Records & Confidentiality: Escalate uncoded records, keep records complete, and protect patient privacy.

How success is measured

• Efficient use of the Hospital Information System and electronic medical record
• Attention to detail in diagnosis, procedure, and sequencing choices
• Confidentiality upheld and privacy regulations followed

You will thrive here if you have…

• Diploma or Bachelor’s degree in healthcare or administration (preferred)
• 1–3 years’ experience in medical coding or healthcare administration
• Relevant coding certification, such as Certified Professional Coder or Certified Coding Specialist (an advantage)
• Solid understanding of medical terminology, anatomy & physiology, pharmacology, and diagnosis coding
• Familiarity with electronic medical record and billing systems
• Good command of spoken and written English
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint

Competencies we value

• Communication – Clear, professional exchange with clinicians and colleagues
• Values and Ethics – Integrity and discretion with patient information
• Continuous Learning – Commitment to growing coding knowledge and skills
• Initiative – Proactive in resolving gaps and escalating issues
• Teamwork – Reliable partnership across clinical and finance teams
• Organizational and Environmental Awareness – Understanding of hospital processes, policies, and safety standards