Senior manager, product development

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Primary Purpose:

Manage and lead Product Development team to ensure product aesthetic, quality, construction, cost and timeline from proto till Product Approval. Collaborate with cross functional teams to create synergies, maintain high quality product and meet the corporate timeline throughout the early development to commercialization process.

Key Focus Point:

• Product Design aesthetic
• Quality standard
• Costing Margin goal
• Sample timeline management
• Team workload management
• Product and Cost Management

Manage the day to day product development process of the team based on priorities that align with PD leads’ strategy. Manage the overall in season communication with team on Design updates, standards, and overall product consistency. Identify the issues/risks in DC scrubbing and lead the conversation with sample facilities, engineer and NY team for possible solutions. Identify the sub material to be used during development. Guide the team to collaborate with MM Team and engineer on new material testing, accessing any risks ahead and best practices. Lead the team to work with SPs, outsourcing supplier and engineer on FG testing to meet Tapestry requirements. Collaborate with Planning Team and Production Team for leadtime, timeline discussion. Anticipate and drives issue resolution to ensure the consistency, aesthetics and the integrity of products. Drive innovations by elevating to PD Lead new techniques and ideas identified with the team during market researching, SPs and/or 3 parties visits. Be the main contact person to SPs for question of development, co-ordinate smooth transmission of information to other teams and allow cross functional works effectiveness. Drive costing and develops strategies to meet/exceed margin requirements. Identify process to improve margins without modified Coach esthetic. Assist PD lead on cost saving initiatives by providing the ideas and data. Lead the team to work with Packaging Team on packaging instruction finalization to ensure the finished goods are well packed in transit while meeting Design intent. Lead the handover meeting with Production Team and SPs to ensure the design intent is clearly understood and properly followed in production. Build strong partnership with SPs, effective relationship with Raw Material and Production teams.

Project & Data Management

Manage and maintain information required for tools which need to be used by cross function teams. Provide the accurate data of sample and cost by season/milestones to PD leads. Collect the performance of sample facilities, outsourcing suppliers and SPs in day to day work for KPI report for PD leads. Work on Complexity and Difficulty rating for every newness for Planning to make the allocation effectively and properly.

Team talent management

Develop and create high performing team. Establish talent development goals and actions plan with aligning with PD lead. Throughout team meeting track progress on performances and communicate upwards to PD Lead. Manage the team workload in line with the PD Lead on sampling planning and timelines. Identify, build, coach and develop talents among the team. Partnership with engineering to use Engineering manual as a tool in elevating PD members product making knowledge.

Additional

Make the strategy for outsourcing from capability, capacity, leadtime and costing aspects at the beginning of development. Oversee the product consistency cross seasons. Monitor the cost margin of Top 20 every season and lead the team to seek out the opportunity of cost saving. Hind sight the process constantly and provide the practical ways for streamlining and improving the efficiency to PD leads.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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