JOB TITLE: HR MANAGER (SECURITY INDUSTRY)

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, a leading company in the Security Industry, we are looking for a competent, skilled, and experienced HR Manager to work in Nairobi, Kenya.

Job Summary

Our client is seeking an HR Manager to lead the human resource function across a large, distributed security workforce. The ideal candidate must have previously managed HR for a workforce of at least 500–600 employees, preferably in a security services environment. They will develop and implement HR policies, ensure full compliance with Kenyan labor laws, and drive discipline, performance, and employee engagement with a firm approach.

DUTIES & RESPONSIBILITIES:

• Develop, implement, and review HR policies, procedures, and strategies in line with company objectives and Kenyan labor laws.
• Oversee the full employee lifecycle for guards, supervisors, and support staff; recruitment, onboarding, contracts, performance management, discipline, and exit.
• Ensure strict compliance with the Employment Act, 2007, and all other relevant Kenyan labor legislation, including statutory deductions, NSSF, SHIF/NHIF, PAYE, and OSHA requirements.
• Handle disciplinary and grievance processes firmly, fairly, and consistently, including investigations, hearings, and dismissals.
• Manage HR administration for a high-volume, shift-based workforce, including attendance, leave, overtime, and deployment records.
• Maintain accurate HR records, personnel files, and HR information systems.
• Manage payroll inputs, leave administration, and benefits in coordination with Finance.
• Develop and oversee training programs, including guard induction, PSRA licensing compliance, and refresher training.
• Drive performance management processes and ensure timely appraisals across all levels.
• Manage employee relations, including union matters, CBA negotiations, and dispute resolution.
• Prepare HR reports and metrics for management and advise on HR risks.

Requirements

• Degree in Human Resource Management, Business Administration, or a related field. CHRP or IHRM membership is an added advantage.
• At least 5–7 years of HR experience, with 3+ years in a managerial role.
• Proven experience managing HR for a workforce of at least 500–600 employees, preferably in security or a similarly large, shift-based operation.
• Strong, in-depth knowledge of Kenyan labour laws and statutory requirements.
• Firm, decisive, and principled approach to discipline and policy enforcement.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure and handle confidential matters with integrity.
• Proficiency in HR information systems and MS Office.

Interested and qualified applicants should submit their applications through the link below.

Note: Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.