Job Summary

The food and beverage director is responsible for managing operations of all food and beverage outlets on the property to deliver an excellent guest experience. He/She will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Responsibilities:

• Displaying thorough knowledge of food and beverage operations, including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Managing all food and beverage outlets
• Ensuring compliance with brand standards
• Setting departmental targets and objectives, work schedules, budgets, policies, and procedures
• Evaluating guest satisfaction levels with a focus on continuous improvement

Qualifications:

• College or university degree in hospitality management and/or equivalent experience/education
• A minimum of five (5) years' progressive experience in food & beverage management in a first-class hotel, at least one (1) of which should have been in the position of food & beverage manager
• Computer literate with knowledge of computer applications and software
• Up to date with food and beverage trends and best practices
• Guest-oriented and service-minded
• International experience would be an advantage
• Ability to work under pressure and deal with stressful situations during busy periods
• Strong organisational and leadership skills are required to guide the department to excellence

Work Environment:

The ability to work under pressure