Job Purpose

This position is open with Bajaj Finance ltd.

Culture Anchor:

• Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challenges.
• Practice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.
• Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.
• Recognize & Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development.

Duties and Responsibilities

• To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.
• Control bucket flow cases and focus on non-starters.
• Ensuring documented feedback.
• Ensuring legal guidelines are complied with while repossessing of products.
• Ensuring audit queries are complied with.
• Ensuring adequate 'Feet on Street' availability area-wise / bucket-wise / segment-wise.
• Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
• Ensuring background and reference check of agencies / DCTs being appointed.
• Constant evaluation of DCTs and agencies.
• Identify and manage training needs for the CEs.
• Support collection officers in legal / police issues.
• Ensuring timely and profitable disposal of seized stock & safe custody of seized products.
• Visit Random customers.

Required Qualifications and Experience

• People Management skills.
• Demonstrated success & achievement orientation.
• Excellent communication skills.
• Negotiation Skills.
• Strong bias for action & driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
• Exceptionally high motivational levels and needs to be a self starter.
• Working knowledge of computers.