Key Responsibilities & Duties
- Lead and manage a team of process executives to ensure smooth process execution.
- Monitor daily workflow, allocate tasks, and ensure process running smooth.
- Conduct performance reviews, provide coaching, and support skill development of team members.
Report Generation
Prepare and distribute highly accurate daily, weekly, monthly, and ad-hoc MIS reports.
Dashboards
Design and maintain performance trackers, business dashboards, and charts.
Data Integrity & Validation
Clean, verify, and cross-check raw data sheets to spot errors, anomalies, or missing information before final distribution.
Cross-Functional Coordination
Collaborate with different teams to gather missing metrics and assist management with structural reviews.
Requirements
Required Skills & Qualifications
- Experience in team handling mandatory
Technical Skills
- Advanced MS Excel: Master level in formulas (VLOOKUP, HLOOKUP, INDEX/MATCH, COUNTIF, nested IF statements), Pivot Tables, Conditional Formatting, Data Validation, and charts.
Soft Skills
- High Attention to Detail: Critical for catching minor numeric mistakes across massive spreadsheets.
- Effective Communication: Clear capability to coordinate across teams and present visual data cleanly to senior stakeholders.
- Time Management: Ability to thrive under tight deadlines for daily and monthly reporting cycles.