Role Summary

The Supervisor - Shared Services SOX & Controls is responsible for overseeing a team of SOX testing professionals within the centralized Internal Controls Center of Excellence. The role ensures the timely execution of SOX testing activities, supports control assessments, coordinates external audit requests, and drives consistent application of testing methodologies across assigned processes and entities.

The Supervisor serves as the primary reviewer of testing workpapers, provides coaching and technical leadership to team members, and helps maintain a high-quality control environment while supporting the organization's managed service SOX model and external audit reliance objectives.

On a typical day you will:

1. SOX Testing & Assurance Delivery
   • Supervise the execution of SOX activities (e.g. GAP, testing, risk assessment) for both design and operating effectiveness controls.
   • Coordinate testing activities across assigned finance processes, including R2R, P2P, C2C, treasury, HR, and other business cycles.
   • Review testing workpapers and evidence to ensure completeness, accuracy, and compliance with established methodologies.
   • Monitor testing progress and ensure deadlines are achieved.
   • Escalate testing issues and resource constraints as appropriate.
   • Support consistent application of testing standards across the team.
2. Control Assessment & Continuous Improvement
   • Review control designs and identify potential control gaps or weaknesses.
   • Support process reviews, new system implementations, and transformation initiatives from a controls perspective.
   • Recommend opportunities to strengthen controls and improve operational effectiveness.
   • Help standardize testing approaches and documentation requirements.
3. External Audit & Use of Others (UOO) Support
   • Coordinate testing support activities related to external audit reliance.
   • Review audit samples, supporting documentation, and testing evidence before submission.
   • Assist in addressing auditor questions and review comments.
   • Ensure audit deliverables are complete, accurate, and submitted on schedule.
   • Participate in discussions with internal and external auditors as required.
4. Continuous Controls Monitoring (CCM)
   • Support execution and monitoring of CCM activities.
   • Review CCM exceptions and coordinate follow-up activities.
   • Assist in identifying opportunities to leverage automation and data analytics within testing programs.
   • Help improve testing efficiency through technology-enabled solutions.
5. Stakeholder Management & Reporting
   • Provide status updates on testing progress, findings, and remediation efforts.
   • Build effective relationships with process owners, controllers, finance teams, Genpact teams, and Internal Audit.
   • Participate in control discussions and governance forums as needed.
   • Support preparation of management reporting and metrics.
6. Issue Management & Remediation
   • Review identified control deficiencies and support root cause analysis activities.
   • Track remediation plans and validate corrective actions.
   • Monitor timely resolution of issues and assist in preventing repeat findings.
   • Support segregation of duties (SoD) reviews and remediation efforts.
7. Team Leadership & Development
   • Lead, coach, and develop a team of approximately four SOX professionals.
   • Conduct workpaper reviews and provide timely feedback.
   • Support onboarding and training new team members.
   • Drive consistency in testing quality and documentation standards.
   • Foster a culture of accountability, collaboration, and continuous improvement.
   • Assist with workload planning and resource allocation.
8. Outsourced Services Control Governance
   • Assess processes and controls using the SOX framework.
   • Analyze testing results, exceptions, trends and recurring deficiencies.
   • Support root cause analysis and implementation plans.
   • Facilitate controls reviews with Genpact.
   • Partner with Genpact operational leadership and process owners.

What you will need to be successful:

• Bachelor’s degree in accounting, Finance, Information Systems, or related field.
• CPA, CA, CIA, CISA, or equivalent certification preferred.
• 12+ years of experience in SOX compliance, internal controls, internal audit, risk management, or external audit.
• Minimum 5+ years of experience in people management.
• Prior experience leading teams or overseeing testing engagements.
• Strong knowledge of SOX 404 and ICFR requirements.
• Experience performing control design and operating effectiveness testing.
• Strong understanding of key finance processes, including R2R, P2P, O2C/C2C.
• Familiarity with ERP environments such as JDE, SAP, Oracle, or equivalent platforms.
• Understanding of automated controls, interfaces, reports, and IT-dependent controls.
• Experience supporting external audit reliance and Use of Others programs.
• Strong coaching and people development skills.
• Excellent organizational and project management abilities.
• Strong stakeholder management and communication capabilities.
• Ability to balance quality expectations with operational deadlines.
• Continuous improvement mindset with strong attention to detail.
• Delivery on time a quality output for key metrics.