Relationship manager - retail sales - mix channel - housing - em - sales - guwahati - royal arcade - j grades

Core Responsibilities:

• Sales Process Management
  • Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
  • Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals.
  • Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business.
  • Develop and maintain strong liaisons with the clients for repeat business or referrals.
  • Maximize number of APFs and increase penetration in the approved APF projects.
  • Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business.
  • Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management
  • Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area.
  • Align with the team on ground lead generation activities for Sales.
  • Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies.
• Industry & Governance
  • Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.
  • Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
  • Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

Graduate, Masters/Postgraduate