Regional sales business manager - meal

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Location

onsite, Mumbai, India

Commitment

Full Time

Level

Lead / Manager

Required skills

Channel SalesCustomer ExperienceBusiness ManagementDealer ManagementTeam HandlingMarket Share AnalysisSales PlanningGo-To-Market StrategyCustomer CentricityEscalation ManagementProcess AdherenceProduct TechnicalitiesRelationship ManagementStrategic PlanningResilience

Job Description

Responsibilities & Key Deliverables

Sales

  • Drive overall volume & market Share
  • Ensure authentic and correct market information flow to all stakeholders
  • Devise actions based on RCA
  • Monitor dealer profitability
  • Overseeing Manpower Productivity & Adequacy
  • Team Handling for respective states
  • Provide timely insights to Marketing & Sales Planning (Add - GTM)

CX

  • Manage end to end customer centricity, and satisfaction
  • Ensuring customer handling for escalations
  • Overseeing Customer engagement practices

Process

  • Ensure process adherence and corrective action plan implementation at state level

Experience

13+ years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling

Industry Preferred

Auto background (Must) (Auto EV Preferred)

Qualifications

BE / B tech + MBA

General Requirements

Functional Skills:

  • Ability to drive business (channel sales specifically)
  • Ability to understand product technicalities

Behavioural Skills:

  • Handle ambiguous situations
  • Unlearn from previous experiences
  • Take complete ownership of delivery and teams
  • Understand premium customer segment
  • Form & manage relationships with peers and channel partners
  • Display high resilience

Our commitment to Diversity, Equity, and Inclusion

Ready to join the team?

Apply now