Overview

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

Summary:

As an integral member of the Infrastructure Transition Team within our enterprise IT organization, you will provide comprehensive support and deliver end-to-end infrastructure services across cloud environments, operating systems, network, virtualization, and operational integrations.

You will actively engage in project activities including feasibility analysis, scoping, scheduling, and task management. The role will contribute to the end-to-end infrastructure lifecycle, including server provisioning, onboarding, configuration, integration, migration, operational readiness, and secure decommissioning. A key focus will be eliminating repetitive manual activities through scripting, Infrastructure as Code, orchestration, and reusable automation solutions.

This position requires close collaboration with Architecture, Operations, Security, IAM, Network, Cloud, Application, Project Management and Client teams to ensure that infrastructure solutions are technically sound, operationally ready, and aligned with measurable business outcomes.

The ideal candidate will have hands-on experience delivering infrastructure solutions across hybrid cloud and on-premises environments, with strong expertise in automation, Infrastructure as Code (IaC), DevOps practices, and operational excellence.

Clear and timely communication with users and management regarding the status of ongoing activities is vital to maintain transparency and ensure project success.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Provide engineering support for Windows and Linux platforms, ensuring secure, reliable, and scalable infrastructure operations.
• Lead server lifecycle management, including onboarding, integration, migration, and decommissioning, using automation to improve efficiency and reduce operational risk.
• Drive infrastructure automation and DevOps adoption through reusable solutions, scripting, Infrastructure as Code, and AI-assisted engineering tools (Microsoft Copilot, Cursor).
• Develop and maintain Infrastructure as Code (IaC) using Ansible, Python, Terraform, AWX, CloudFormation, and other tools across cloud and on-premises environments.
• Design and support hybrid-cloud solutions, enabling seamless modernization of legacy workloads and adoption of cloud-native services.
• Troubleshoot complex infrastructure and platform issues, optimizing performance, resilience, and service availability.
• Communicate effectively with partners, providing insight into project status, risks, dependencies, and delivery outcomes.
• Evaluate and implement emerging technologies to enhance system scalability, security, and cost-effectiveness.
• Identify, prioritize, and remediate infrastructure vulnerabilities while maintaining security and compliance standards.
• Manage and optimize multi-cloud (AWS, Azure, GCP) and on-premises infrastructure using automation, configuration management, and security standards.
• Define and enforce infrastructure management policies, procedures, and guidelines for both modern and legacy environments.
• Create and maintain SOPs, runbooks, and technical documentation in Confluence to support knowledge sharing and operational consistency.

Qualifications

• 2-5 years of experience in infrastructure engineering and technical delivery
• Strong hands-on experience supporting enterprise Windows and Linux environments.
• Hands-on experience with Infrastructure as Code (Terraform, Ansible, CloudFormation, AWX) and scripting using Python (preferred), PowerShell, or Bash.
• Solid experience with AWS and Azure cloud platforms; exposure to Google Cloud is desirable.
• Experience managing server lifecycle operations, including provisioning, onboarding, migration, and decommissioning.
• Understanding of operating system fundamentals including user and kernel space, memory management, shared libraries, file and network IO, Windows registry, software distribution, etc.
• Strong troubleshooting and problem-solving skills across cloud, hybrid, and on-premises environments.
• Experience using AI-assisted engineering tools such as Cursor, Microsoft Copilot, or similar technologies to improve automation, code development, troubleshooting, and documentation.
• Awareness of emerging infrastructure, cloud, automation, and AI technologies, with a commitment to continuous learning and innovation.
• Experience with the project lifecycle of network integrations, infrastructure build, data center builds, and/or network hardware refresh.
• Good communication, stakeholder management, and collaboration skills with the ability to work effectively in Agile and multi-functional environments.
• Self-motivated team player with a continuous learning approach and passion for automation and innovation.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.