ServiceNow Senior Developer - SPM

Summary

We are seeking a highly skilled ServiceNow Senior Developer with a specialization in Strategic Portfolio Management (SPM) to lead the design, development, and deployment of enterprise-grade solutions. The successful candidate will possess deep expertise in ServiceNow SPM and PPM capabilities, supported by advanced proficiency in platform scripting, system integrations, and portfolio governance strategies. This role is based in Bangalore (Hebbal).

Location

Bangalore

Key Responsibilities

• Architect and deploy ServiceNow SPM functionalities, including Demand Management, Project and Portfolio Management (PPM), Agile methodologies, resource allocation, and financial planning.
• Tailor and configure SPM modules to enhance strategic alignment, refine project prioritization, and increase overall portfolio transparency.
• Build and sustain core platform components, such as Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer workflows, and external system integrations.
• Partner with business executives, PMOs, finance departments, Product Owners, and Agile teams to convert complex business needs into robust technical solutions.
• Streamline processes related to demand intake, capital funding, prioritization, delivery lifecycles, and governance frameworks.
• Direct technical implementation projects, provide mentorship to junior developers, and lead platform upgrades and feature expansion initiatives.
• Oversee User Acceptance Testing (UAT), resolve production incidents, manage reporting dashboards, and champion continuous platform enhancement.
• Facilitate diverse delivery approaches, encompassing Agile, Waterfall, and Hybrid models.

Requirements

• Minimum of six years of practical experience in ServiceNow development and deployment projects.
• Proven track record of expertise within ServiceNow SPM and PPM application modules.
• Advanced skills in ServiceNow scripting, system configuration, workflow automation, and integration architecture design.
• Hands-on experience utilizing Performance Analytics, data reporting tools, and managing complex data transformation tasks.
• Comprehensive knowledge of portfolio governance principles, resource management strategies, financial planning, and Agile delivery frameworks.
• Excellent verbal and written communication abilities, coupled with strong analytical reasoning, stakeholder management, and critical problem-solving skills.

Certifications

• ServiceNow Certified System Administrator (CSA) – Required.
• ServiceNow Certified Application Developer (CAD) – Required.
• Certified Implementation Specialist – SPM/PPM – Highly desirable.
• ITIL, SAFe, or Agile certifications – Beneficial.

Preferred Exposure

Experience with Enterprise Agile Planning (EAP), value stream management, AI-powered portfolio analytics, investment planning, OKR integration, and integrations with ITSM, ITOM, HRSD, and APM.