EBS Resource Management Lead - Shared Services Analyst

What can you expect as a FedEx team member?

Career Mobility and Development

When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package

We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date.

Position Summary

EBS Resource Management Lead acts as a critical anchor for organizational structure, driving alignment between talent capacity and long-term business goals for the global EBS. Works with the global EBS Planning team on headcount and budget planning from a forward-looking, strategic perspective. Assists in the execution of organizational design and collaborates with HR and other stakeholders on complex reorganizations, and coordination of global talent movements.

Essential Duties

• Collaborates with global EBS team on budget and headcount planning from a forward-looking, strategic perspective, aligning talent capacity with long-term business goals.
• Executes organizational design, including working with HR and other stakeholders on complex reorganizations and coordination of global talent movements.
• Serve as a key cross-functional collaborator, working closely with HR, Finance, Legal, and EBS Communications to ensure all talent movements and structural changes are legally compliant, seamlessly implemented, and clearly communicated to the broader organization.
• Leverage data analysis and data visualization platforms to streamline workflows, enhance reporting, and optimize organizational design.
• Actively learn and implement evolving AI tools and products to improve efficiency and decision-making.
• Partner with global management at all levels; prepare critical deliverables for executives.
• Turn complex data into executive-ready dashboards and presentations.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree/equivalent in business, finance, human resources, organizational development, or a related analytical discipline.

Minimum Experience

Three (3) years' work experience in resource management, finance, organizational design, workforce planning, or related HR/business strategy functions, including experience working cross-functionally with HR, Finance, Legal, and/or Communications. Customer-focused orientation.

Knowledge, Skills, and Abilities

• Strong analytical and data visualization skills (e.g., Power BI, Tableau, Excel), with the ability to translate complex workforce and budget data into clear, executive-ready dashboards and presentations.
• Working knowledge of, and willingness to continuously learn, emerging AI tools and platforms to streamline resource and headcount workflows.
• Understanding of organizational design principles, reorganization processes, global talent mobility, finance functions, business case development or related work.
• Strong stakeholder management and communication skills, with demonstrated ability to work with global management at all levels, including senior executives.

Core Qualifications

Qualification Area

Requirement Details

Education

Bachelor's degree/equivalent in business, human resources, organizational development, or a related analytical discipline.

Experience

Three (3) years' work experience in resource management, organizational design, workforce planning, or related HR/business strategy functions. Customer-focused orientation.

Certifications (Preferred)

CAPM or equivalent certification preferred. QDM Expert certification preferred. or equivalent organizational design/workforce planning certification preferred. If no certification is currently held, certification should be obtained within 12 months of accepting the position.

Key Behavioral Traits

• Comfort in Ambiguity: staff-level roles often work on initiatives that are not yet fully defined; they must be self-starters capable of establishing a roadmap from scratch.
• Resilience and Empathy: An understanding of the "human side of change" with the emotional intelligence to navigate organizational friction, listen actively, and advocate for the employee experience.